AutoNation Hyundai Valencia

LOVED my experience here & that’s saying a lot because I do not like working with salesman! It’s such a game but we worked with Edward Johnson & wow! NEVER had such a great, patient, & honest salesman in my do not like working with salesman! It’s such a game but we worked with Edward Johnson & wow! NEVER had such a great, patient, & honest salesman in my life of buying cars! HIGHLY recommend him! He will work with you, while being patient & understanding! He knew everything about dream car & much more that we never knew about working with dealerships if that makes sense. PLEASE GO TO HIM! He is amazing & we got our car! So happy! More

Edward/Ed is by far the best dealership salesman I've ever had the pleasure of working with. He was transparent, honest, and forward during the entire sales process. He is also extremely knowledgeable in ever had the pleasure of working with. He was transparent, honest, and forward during the entire sales process. He is also extremely knowledgeable in regard to the benefits and features of the manufacturer's vehicles. His kindness and genuine empathy for me as his customer was absolutely crucial in my decision to finalize the purchase of my vehicle. More

Nicholas' low keyed sales approach and his presentation of the functionality of the car "sold" us in deciding that the Tucson was the right car for us. I have had the car for 2 weeks and am very impressed of the functionality of the car "sold" us in deciding that the Tucson was the right car for us. I have had the car for 2 weeks and am very impressed by the overall build quality and features of the car. More importantly, the post sales follow-up has been fantastic and more than expected. Thank you, again, Nicholas for helping me choose the Tucson as the right vehicle for me. If you are looking to buy a vehicle, I highly recommend contacting Nicholas. More

Thank you Nick and Hector for all you help. I love my new Santa Fe. I love my new Santa Fe. More

I had an appointment to service my car. Jonathan helped me and he was great. When I got there, there were two associates sitting and not really doing anything, but Jonathan was busy. Instea Jonathan helped me and he was great. When I got there, there were two associates sitting and not really doing anything, but Jonathan was busy. Instead of helping, they had me stand there and wait for Jonathan until he was done. More

Dealer personnel was not professional. The dealer do not honor the previous contract from Hyundai Valencia. Sent me to previous dealer, a nice person from previous dealer sent a message t The dealer do not honor the previous contract from Hyundai Valencia. Sent me to previous dealer, a nice person from previous dealer sent a message to Manager Vic. He was nice, sugar cone the situation, but did not honor previous dealer service. I did not like the service or the way its personnel treat me. More

Work was performed on time. Staff was friendly and inviting. My car was spotless when I picked it up. Staff was friendly and inviting. My car was spotless when I picked it up. More

Matthew in the Service Department is fantastic and very knowledgeable. He took care of me at my time of drop-off. He made sure i was kept informed and surprised me when my vehicle was ready sooner than he knowledgeable. He took care of me at my time of drop-off. He made sure i was kept informed and surprised me when my vehicle was ready sooner than he had targeted for me. More

Bad customer service in general. No courtesies vehicle and if they offer lift or Uber it’s only 5 miles radios very limited options for customers No courtesies vehicle and if they offer lift or Uber it’s only 5 miles radios very limited options for customers More