AutoNation INFINITI Tustin

Great experience. No pressure sales from the Infiniti team. This is my second car purchased from Tustin Infiniti. No pressure sales from the Infiniti team. This is my second car purchased from Tustin Infiniti. More

I am glad to buy the car from Infiniti Tustin. I feel most welcome and not rushed. The sales person, Mark, very attentive answer all questions and tried to help as much as he could. I feel most welcome and not rushed. The sales person, Mark, very attentive answer all questions and tried to help as much as he could. More

Fili was very patient and kind. We basically communicated via text. I liked a Q50 from Woodland Hills. He brought it to Tustin Infinite for me to test drive. Tai took me on a te We basically communicated via text. I liked a Q50 from Woodland Hills. He brought it to Tustin Infinite for me to test drive. Tai took me on a test drive. He was very pleasant, and Edgar helped me with the financial side of it. Edgar made me laugh as we did the paperwork . I was in and out the door with my car within 2 hours. Great sales team. More

Auto Nation was a pleasure to work with Moe and everyone else that I had contrast with was very helpful in so many ways. From the first time I met More till just the other day several days after my purchas else that I had contrast with was very helpful in so many ways. From the first time I met More till just the other day several days after my purchase he was still doing his best to help in any way be could. I very much appreciated working with Autonation Infinite and will relay that to everyone I can interested in buy a vehicle. Thanksi Vince Cestra More

Create false hopes n expectations and only offered up what I specifically said ahead of time what I could NOT afford. does anybody freaking listen anymore? ! Ll. what I specifically said ahead of time what I could NOT afford. does anybody freaking listen anymore? ! Ll. More

I love this place they have a good prices and people work there they're really nice and Profesional Thank you ! there they're really nice and Profesional Thank you ! More

Good service, helping clients understanding process, which got done smoothly transition paperwork Also manager, sales delivered car to my home free of charges here Excellent team works here Many t which got done smoothly transition paperwork Also manager, sales delivered car to my home free of charges here Excellent team works here Many thanks to infinity sales team Sincerely Thomas Danny Pham Customer More

The purchase of the vehicle was good, the experience after the purchase was not so good. Bought a four year old used car that was quoted as perfect condition with a AN Infinity dealer warranty and once after the purchase was not so good. Bought a four year old used car that was quoted as perfect condition with a AN Infinity dealer warranty and once I bought the car found a few issues - called the AN Infinity dealership on the second day after purchase and they suggested that I go to the dealership of the make of the vehicle (Acura) for warranty work. Made an appointment and took the car to the Acura dealership said that prior repairs to the car were not done correctly and it would not be covered under warranty. Brought it back to the AN Infinity and they said sorry but 5 business days includes weekends since we are open - however their service department is not open on Sundays. Then they said they would not cover the warranty items because it was not an Infinity and I should go back to Acura and pay for the repairs. Sad, as this is why used car dealerships get a bad wrap - they wash their hands of any customer after the sale especially if the car is of a different make. I will work with Acura on the repairs and I will bring them my future business. More

Sam Park was very nice and responsive with all my questions! The dealership is beautiful with nice amenities for guests. questions! The dealership is beautiful with nice amenities for guests. More

I had a great experience. All of the staff members I encountered were very kind and helpful. Thanks to Wendy, Nima, and Joseph for outstanding customer service! The facility i All of the staff members I encountered were very kind and helpful. Thanks to Wendy, Nima, and Joseph for outstanding customer service! The facility itself was very clean. Complementary upscale expresso machine and some snacks really helped since I traveled about 1.5 hours from home. Overall, I highly recommend this dealership. Will definitely come back! More