AutoNation INFINITI Tustin

The service team was very helpful, polite and knowledgeable. I was in and out. They asked me if I wanted to get the car washed which was very nice of my service rep to ask. knowledgeable. I was in and out. They asked me if I wanted to get the car washed which was very nice of my service rep to ask. More

Very professional staff. Always ready to help you. Service department made sure I had everything I needed. Thank you very much! Always ready to help you. Service department made sure I had everything I needed. Thank you very much! More

I always bring my Infiniti to this location. The staff is always helpful and walks me through what needs to be done. In some instances, my repairs have been out of the warranty time limit but I The staff is always helpful and walks me through what needs to be done. In some instances, my repairs have been out of the warranty time limit but I ask that they confirm that it definitely has passed warranty and they will check for me. I did have an issue one time where an item was under warranty and I had to get a refund. More

This review is for Irvine Porsche and Natasha Opperman. I had a very unfortunate windshield crack. I contacted Natasha and she immediately found an appointment to have my windshield replaced. As usual, he I had a very unfortunate windshield crack. I contacted Natasha and she immediately found an appointment to have my windshield replaced. As usual, her service and that of the service department was perfect. I so appreciate the communication provided before, during and after the service. In all my years of owning vehicles, this is by far the best service we’ve ever received. Thank you Natasha and Irvine Porsche. More

They only made one mistake if they did inspection and inside front wheel fender well was off and just needed a fastener why didn't they fix this.The people were Professional,place was clean,coffee and wa inside front wheel fender well was off and just needed a fastener why didn't they fix this.The people were Professional,place was clean,coffee and waiting room were great.The vehicle inspection show battery was weak{lack of use] rear brakes were low front brakes were good this is were they should've fixed the inside fender guard. More

Professional, friendly and clean location. Great service. Lobby is comfortable with great free coffee and snacks. Great service. Lobby is comfortable with great free coffee and snacks. More

Excellent service and honesty Linda was very kind answering my messages and Chris also kept me informed in the process Thanks a lot answering my messages and Chris also kept me informed in the process Thanks a lot More

I emailed this dealership regarding a vehicle I was interested in. Before end of day, I heard back from the dealership who set me up for a same day appointment to look at the vehicle. I went in, the st interested in. Before end of day, I heard back from the dealership who set me up for a same day appointment to look at the vehicle. I went in, the staff was friendly and helpful. After deciding to purchase the vehicle, the staff made it easy with no haggle back and forth. I went in, traded my car and purchased the new vehicle within a few hours. The staff always made me feel comfortable, they were friendly and never made me feel like I had to haggle over price since I knew I wasn’t getting taken advantage of. Great dealership, I would definitely go back if needed. More

Excellent customer service, very knowledgeable and helpful. Beautiful and clean lobby. Overall great experience from start to finish. helpful. Beautiful and clean lobby. Overall great experience from start to finish. More