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AutoNation INFINITI Tustin

Tustin, CA

4.5
518 Reviews
As one of the largest INFINITI dealerships in Orange County, AutoNation INFINITI Tustin is your go-to source for all things INFINITI. Located near the intersection of the 5 and 261, our Tustin showroom is easy to locate, too. With a large inventory of both new and pre-owned INFINITI cars and SUVs for sale, and a large selection of other premium pre-owned cars and SUVs for sale, we are sure to have the perfect car or SUV for you. Check out our website today, or visit our showroom in Tustin to see our complete inventory of cars and SUVs for sale.
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33 Auto Center Dr

Tustin, CA

92782

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Showing 518 reviews

June 30, 2022

Frank took care of me quick and Lan did an amazing job on finding the problem on my car, next day my car was ready for smog and ready to go More

by jesusbautista
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank
Jul 04, 2022 -

AutoNation INFINITI Tustin responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation INFINITI Tustin! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 30, 2022

Worst place to buy a car, not professional at all. Love to lie. Worst dealer experience ever More

by Josesoria11714
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Boston Bolles
Jul 04, 2022 -

AutoNation INFINITI Tustin responded

Hi, we are deeply disappointed by your experience at AutoNation INFINITI Tustin. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (714) 627-5556 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

June 29, 2022

Willy was a good service representative I would definitely return and recommend any friend to get their car serviced here or simply recommend people to buy from this infiniti dealership . More

by Jonathan Martinez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willy
Jul 02, 2022 -

AutoNation INFINITI Tustin responded

Hello Jonathan, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 27, 2022

All was great except the change in shuttle service reduced to only 5 miles. I have been receiving service for my vehicle since purchase in Oct 2010. Initially a loaner vehicle was available or shuttle More

by ocbkelly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank
Jun 30, 2022 -

AutoNation INFINITI Tustin responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 27, 2022

Very comfortable and kind. My advisor helped me as much as he can and fast. More

by Jae Young Park
Recommend Dealer
Yes
Employees Worked With
Gabriel
Jun 30, 2022 -

AutoNation INFINITI Tustin responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 25, 2022

I was very frustrated to reimburse double tax from different state. They told me before I bought, they will reimburse ride away but tool more than 2 months. The problem was no body was ready to help m More

by Deme
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fred, Mike, another Mike, Gabriel, Boston,Ayman and more...
Jun 28, 2022 -

AutoNation INFINITI Tustin responded

Hi Deme, thank you for bringing this matter to our attention. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (714) 627-5556 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

June 25, 2022

Big thank you to willy. The service was fast and quick didn't have to take a long time to get the car back. More

by tenzinstar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willy
Jun 28, 2022 -

AutoNation INFINITI Tustin responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

June 22, 2022

The team did a good job of getting me a quote before any service was started. They also provided a car wash and glossed my tires. My wife and I were pleased with our experience. More

by OC - Infinity Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank
Jun 24, 2022 -

AutoNation INFINITI Tustin responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

June 21, 2022

When arriving no one greeted me. Waited for someone to greet me but no one did so I had to walk inside. When going to other Infiniti dealerships they would always open my car door fo More

by gracebz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel
Jun 22, 2022 -

AutoNation INFINITI Tustin responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 20, 2022

The representatives here are always kind, patient and professional. Each one tries to make you feel as though your time is important and that they want to help you no matter how unique or challenging you More

by Johnny Djordjevic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel
Jun 22, 2022 -

AutoNation INFINITI Tustin responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

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