AutoNation INFINITI Tustin

Dealership did exactly what they said they would do. Would buy from them again. The car was amazing and a great deal. Would buy from them again. The car was amazing and a great deal. More

Sales and Finance team were awesome. Very attentive and also assured I got a lower interest rate by submitting to one of their banks. Very attentive and also assured I got a lower interest rate by submitting to one of their banks. More

They charged my $200 just to look at my Infiniti. They told me the $200 would go toward any repairs. They also told me for the $200 they would wash the car, and conduct a vehicle inspection which in They told me the $200 would go toward any repairs. They also told me for the $200 they would wash the car, and conduct a vehicle inspection which includes a video. I agreed based on what they told me. In the end, they refused to apply the $200 to the repairs, no inspection was done at all, and no wash was done. They also called me to left me know the car was ready, but when I got dropped off they made me wait 30 minutes…the car was still on the lift!! I have left messages for the general manager and service manager. They refuse to even return my calls. More

Professional car service, whatever your car needs the solution is provided. Staff is really helpful and friendly. solution is provided. Staff is really helpful and friendly. More

Was traveling when warning light came on. They got me right in even though they were booked for appointments. They checked my car and I was able to safely continue my trip. This is a second t They got me right in even though they were booked for appointments. They checked my car and I was able to safely continue my trip. This is a second time for me with this dealership helping out while traveling. More

The dealership is very clean and the staff was very helpful.. I always take my care for service. helpful.. I always take my care for service. More

I made an online appt to have my oils changed and the only option was a 7:00 am appt., which was way too early for this retired lady! So I called the dealership and they kindly changed it to my preferre only option was a 7:00 am appt., which was way too early for this retired lady! So I called the dealership and they kindly changed it to my preferred time of 11:00 am, no problem! My service rep, Willy Cardona, couldn’t have been more friendly, efficient and competent. So pleased to have this kind kf service in this day and age! More

Very easy to work with and the employees were not pressuring and worked to get a deal that both parties were happy with. pressuring and worked to get a deal that both parties were happy with. More

I was due for my 30,000 Maintenance on my QX 60. I made my appointment and they came back to talk to me about how long it would be and if I needed a loaner which I did use with my work schedule tha I made my appointment and they came back to talk to me about how long it would be and if I needed a loaner which I did use with my work schedule that day. I was able to receive a video on my inspection and received a message about some extra work being needed. They are prompt and helpful making it an easy experience. More

Great experience. Very helpful and knowledgeable. Kept me informed on everything done and the status. Frank Gutierrez was the best. Very helpful and knowledgeable. Kept me informed on everything done and the status. Frank Gutierrez was the best. More