AutoNation INFINITI Tustin

I love this place they have a good prices and people work there they're really nice and Profesional Thank you ! there they're really nice and Profesional Thank you ! More

Good service, helping clients understanding process, which got done smoothly transition paperwork Also manager, sales delivered car to my home free of charges here Excellent team works here Many t which got done smoothly transition paperwork Also manager, sales delivered car to my home free of charges here Excellent team works here Many thanks to infinity sales team Sincerely Thomas Danny Pham Customer More

The purchase of the vehicle was good, the experience after the purchase was not so good. Bought a four year old used car that was quoted as perfect condition with a AN Infinity dealer warranty and once after the purchase was not so good. Bought a four year old used car that was quoted as perfect condition with a AN Infinity dealer warranty and once I bought the car found a few issues - called the AN Infinity dealership on the second day after purchase and they suggested that I go to the dealership of the make of the vehicle (Acura) for warranty work. Made an appointment and took the car to the Acura dealership said that prior repairs to the car were not done correctly and it would not be covered under warranty. Brought it back to the AN Infinity and they said sorry but 5 business days includes weekends since we are open - however their service department is not open on Sundays. Then they said they would not cover the warranty items because it was not an Infinity and I should go back to Acura and pay for the repairs. Sad, as this is why used car dealerships get a bad wrap - they wash their hands of any customer after the sale especially if the car is of a different make. I will work with Acura on the repairs and I will bring them my future business. More

Sam Park was very nice and responsive with all my questions! The dealership is beautiful with nice amenities for guests. questions! The dealership is beautiful with nice amenities for guests. More

I had a great experience. All of the staff members I encountered were very kind and helpful. Thanks to Wendy, Nima, and Joseph for outstanding customer service! The facility i All of the staff members I encountered were very kind and helpful. Thanks to Wendy, Nima, and Joseph for outstanding customer service! The facility itself was very clean. Complementary upscale expresso machine and some snacks really helped since I traveled about 1.5 hours from home. Overall, I highly recommend this dealership. Will definitely come back! More

Jeffrey Nguyen was a great service advisor. I came in without an appointment for just an oil change but he was able to provide me with a loaner vehicle so that I could take care of my 185k serv I came in without an appointment for just an oil change but he was able to provide me with a loaner vehicle so that I could take care of my 185k service. Jeffrey kept me informed of the service status throughout the service. He is a pleasure to deal with. More

The service is good, clean environment and friendly staff. The price is reasonable as well. staff. The price is reasonable as well. More

Jeffrey Nguyen is a superb service advisor! He always keeps in touch while our car is in for service, with daily or every other day updates. He listens to our issues & writes them up accuratel He always keeps in touch while our car is in for service, with daily or every other day updates. He listens to our issues & writes them up accurately . More

Service was very professional. Representative knew what he was talking about and his recommendation for other applications on my car.. Representative knew what he was talking about and his recommendation for other applications on my car.. More

great customer service! answers all my questions. and very short wait time. keep me updated of car status at all time. answers all my questions. and very short wait time. keep me updated of car status at all time. More