AutoNation Maserati Stevens Creek

Our purchase was a very easy process. Our salesman Ma was very attentitive and we would not hesitate to purchase another vehicle from him. Our salesman Ma was very attentitive and we would not hesitate to purchase another vehicle from him. More

my service writer Hannah gets 5 stars and worked hard for me and I truly appreciate her. Corporate sucks, my car has been sitting for 3 week undriveable due to a damage F1 shifter assembly which accured duri me and I truly appreciate her. Corporate sucks, my car has been sitting for 3 week undriveable due to a damage F1 shifter assembly which accured during 37k service $5k+..Hannah has been tring to get a check cut for the part to no avail ... i have been without transportation and have had to turn down work in Crisis Intervention for first responders . not to happy about that!!!! Thank you to Hannah..... More

Hannah is the best service advisor. The service department is always great and fast will be back The service department is always great and fast will be back More

Great dealership service. would recommend to friends. Manager and sales helped to make the whole process enjoyable would recommend to friends. Manager and sales helped to make the whole process enjoyable More

Wow. I am just beyond happy with the service quality I experienced at Maserati working with Jim Duffer. We had a situation where multiple unrelated is I am just beyond happy with the service quality I experienced at Maserati working with Jim Duffer. We had a situation where multiple unrelated issues just coincidentally happened back to back with the car. When the 2nd issue happened, my wife was alone with the kids while I was away on a trip - and the car had just returned from the dealership. I remember expressing my anxiety to Jim - and he instantly told me he has been in a similar situation feeling unable to help his family while he was away, and how that must feel. From that point onwards, he turned that unfortunate situation into this 5-star review from us. Jim and his foreman spoke with me multiple times on the call, and went to task with the car - fixing one issue after another - even ones I had not even noticed (the car is on a lease). They gave us a pretty good rental with unlimited miles - and that allowed both parties to not have to rush to a fix. If this is not white-glove service & world class professionalism, I don't know what is. Thank you Jim & Maserati! More

Excellent customer service, Hannah took care of my Levante as it was her own. Highly recommend. Levante as it was her own. Highly recommend. More

Excellent people! George Dieck and his team are excellent to work with. Very open and direct so I always knew what was happening and when. Everyone was very willing to help and just overall made this a truly to work with. Very open and direct so I always knew what was happening and when. Everyone was very willing to help and just overall made this a truly memorable and positive experience. This team is as good as it gets. More

The guys that helped me were personable and professional. The dealership touched up some paint damage that did not appear to be part of their initial appraisal which was a nice courtesy. Their “no haggle” fe The dealership touched up some paint damage that did not appear to be part of their initial appraisal which was a nice courtesy. Their “no haggle” feature is less of a customer benefit and more of a dealer benefit- it’s a tough market to buy a used car in, and this policy is clearly in place so they never have to come down on price, which is not ideal considering the prices they set. I still bought the car and appreciate the 90-day warranty and good customer service, but I don’t like that they’re trying to BS a no-price-reduction policy into a bonus feature for the customer. If the market were any better, I wouldn’t have bought the car at the asking price, but that’s just circumstance. More