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AutoNation Nissan Miami

Miami, FL

Overview
Reviews
Vehicles
4.8
580 Reviews
As one of the largest Nissan dealerships in southern Florida, AutoNation Nissan Miami can cater to all of your automobile needs. Our showroom is located in Miami, directly southeast of Miami International Airport. Featuring one of the largest inventories of new and used Nissan cars, trucks, and SUVs around, AutoNation Nissan Miami is the go-to place for all things Nissan. Whether you're experiencing a Nissan for the first time, or are a long-time Nissan owner, our team at AutoNation Nissan Miami looks forward to your visit!
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3345 SW 8th Street

Miami, FL

33135

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Showing 580 reviews

June 22, 2023

Great employees and staff. Especially, Brandon and Service Manager Pedro. And, Jairo Floor Sales Manager. More

by maru86273
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Pedro, Brandon
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Jun 26, 2023 -

AutoNation Nissan Miami responded

Thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

June 21, 2023

Great and friendly service. It was nice and easy transaction. Made it easy for me. More

by JS
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Juan
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Jun 26, 2023 -

AutoNation Nissan Miami responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

June 17, 2023

Very nice and clean and very professional. The unit was ready on time and clean More

by Allandobregon1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benji taylor
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Jun 20, 2023 -

AutoNation Nissan Miami responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

Jun 20, 2023 -

Allandobregon1 responded

Thanks

June 17, 2023

They are very professional and friendly, the waiting area was clean , I was satisfied with my car recall service. More

by barby404069
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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Jun 20, 2023 -

AutoNation Nissan Miami responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 12, 2023

Exelent overall, everyone was nice and the whole process was fast, very recommended an helpful More

by Lucy.paguada
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis De los Santos
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Jun 16, 2023 -

AutoNation Nissan Miami responded

Hi, thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation Nissan Miami and we hope to be of service again in the future.

June 10, 2023

Made an appt for 10am for oil change and tire rotation… arrived early. Told to sit and wait to be checked in, 10 mins after my appt time I go back and told the same thing. Finally fully checked in around 1 More

by Erin.sgrignoli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jackie
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Jun 15, 2023 -

AutoNation Nissan Miami responded

Hi Erin, we regret to hear that you are displeased with your recent experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (305) 707-0145 at your earliest convenience to discuss how we can turn this experience into a positive one.

Jun 17, 2023 -

Erin.sgrignoli responded

So I called the number above. The woman who answered the phone with the service department had no idea whom I should talk to. Told me that if I needed to schedule another service that I should do that and they would probably discount it. I asked for the manager of the dealership and was put on another hold for over 5 minutes. I didn’t have time to sit and wait any longer as it took 5 mins for her to come back to the phone after answering it and putting me directly on hold. In the world of customer service leaving a vague response and just a number to call is not going to turn this around. Giving a name of a person to contact who KNOWS the situation is a lot more inviting and less frustrating on a customer who already had a bad experience with you. As I appreciate the attempt made, it still was just as lackadaisical as when I said the discount the service advisor was allowed to give did not fit this situation.

June 08, 2023

Servicio profesional y amable. Me siento seguro por la seriedad y expertise. Hasta la próxima. Gracias More

by oscarvisiedo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yoshua
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Jun 13, 2023 -

AutoNation Nissan Miami responded

Hola, es genial leer comentarios tan maravillosos sobre su reciente experiencia con nosotros. No dude en llamarnos si alguna vez necesita algo. ¡Sé seguro en el camino!

June 03, 2023

Very professional and reliable service, they toon exactly the time they advised the service would take and was in and out quickly More

by jfdezm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander
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Jun 06, 2023 -

AutoNation Nissan Miami responded

Hi, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

June 02, 2023

El trabajo fue hecho muy bueno y rápido y los empleados muy atentos y siempre vuelvo a mi mantenimiento More

by mena.nora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Amador
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Jun 05, 2023 -

AutoNation Nissan Miami responded

Hola, nuestro personal está dedicado a brindar a todos nuestros huéspedes un excelente servicio al cliente y un trabajo de calidad en el que puede confiar. Siempre nos esforzamos por brindar un servicio al cliente agradable y excelente. ¡Gracias por la reseña!

May 30, 2023

They were able to find a difficult to find part on my 32 year old Nissan and so far no issues. Good communication during the process More

by tjsebastian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge (Service Manager)
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Jun 02, 2023 -

AutoNation Nissan Miami responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

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