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AutoNation Nissan Miami
Miami, FL
581 Reviews
As one of the largest Nissan dealerships in southern Florida, AutoNation Nissan Miami can cater to all of your automobile needs. Our showroom is located in Miami, directly southeast of Miami International Airport. Featuring one of the largest inventories of new and used Nissan cars, trucks, and SUVs around, AutoNation Nissan Miami is the go-to place for all things Nissan. Whether you're experiencing a Nissan for the first time, or are a long-time Nissan owner, our team at AutoNation Nissan Miami looks forward to your visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 581 reviews
August 24, 2009
Made an appointment to see a specific car. They promised it would be there. Drove 100 miles, car not there, people could care less and this was April 2009 when business was bad. Talk about being motivated it would be there. Drove 100 miles, car not there, people could care less and this was April 2009 when business was bad. Talk about being motivated to buy and they could care less. Finally they got the car. We agreed on a price, they did the paperwork. Finance manager tried to pull a fast one by entering a higher price in the paperwork and trying to get us to accept quickly (they do not use paperwork, rather they flash each page of your contract on a computer screen and you have to touch screen to accept. We pointed it out and without even an apology, he quickly changed the price. Probably was upset because we did not buy his extended warranty plan. Anyway, he was supposed to process a plate transfer but he overlooked that and did a new plate issue (more expensive). The guy who returned our old plates to his office reminded him to do a plate transfer. He looked inconvenienced (it was a Saturday afternoon) and he said no problem, took care of it. Come to find out, he never did. He charged the extra fee for new plate issues. Several calls later, after trying all kinds of stories they still have not made it right and refunded the difference despite saying they would send us a check immediately. Amazing that some dealerships will prefer to get a ton of bad comments which is much more expensive than actually correcting their mistake. It is not as if we are even asking for any special compensation, we are only asking for the correct charge. Shows you how this dealership is, BEWARE. They keep telling they will fix it, it has now been 5 months. First and Last time we ever use Maroone. This is the kind of attitude and poor business ethics that give a bad name to some car dealerships. Have always had good experiences with our car purchases, we have 5 at any time, but this one was really bad. We normally never take time to do such reviews but this time we got ticked off, not really by the mistake but by the attitude and manner of the finance manager. Amazing how one person can impact the reputation of a entire business and he is not even selling cars. Anyway, still hope they will correct and make it right. If they do we will post another comment, we are however not holding our breath. Poor attitude, deceitful and dishonest. More
by DVR
Employees Worked With
Alvaro - finance manager
