AutoNation Nissan Tempe

I went in for an oil change service. I was greeted immediately. The service tech explained the process thoroughly and had me in and out swiftly. I will come back for all my services or f I was greeted immediately. The service tech explained the process thoroughly and had me in and out swiftly. I will come back for all my services or future car needs. More

Ivan took my Murano in and provided excellent customer service. He was incredibly helpful, knowledgeable and answered all my questions with ease. I would highly recommend going and seeing Ivan in Tempe. I service. He was incredibly helpful, knowledgeable and answered all my questions with ease. I would highly recommend going and seeing Ivan in Tempe. Its refreshing to see someone care. More

I have leased 6 vehicles from this dealership. Four Altimas and now two Rogues. Good sales experiences and always excellent service. Four Altimas and now two Rogues. Good sales experiences and always excellent service. More

I took my 1996 Nissan Pathfinder to auto Plex Nissan dealership. Vehicle was left for repair for replacement of four sensors for three weeks. I tried contacting Sarah the service manager who would not r dealership. Vehicle was left for repair for replacement of four sensors for three weeks. I tried contacting Sarah the service manager who would not return her calls after leaving messages on both her personal cell phone and work phone. I ended up having to drive to the dealership three times to get information from her. I gave her authorization to order oxygen sensors twice and it was never done because she said she was too busy and didn’t wanna bother with it. When I picked up the car in the parking lot outside, it was filthy inside and out and the battery was dead. I got a jump in the idle was much worse than it ever has been when I left the vehicle. I paid $950 previously to have the car worked on and it’s worse conditions and I have it. Sarah was very inconsiderate and head for customer relations and communications. I definitely would not recommend this dealership. More

Every one at the dealership was very helpful and I would definitely recommend tommy friends and family definitely recommend tommy friends and family More

They were very courteous and helpful in helping my wife and I find a really nice pre-owned car. It turned out to be the 2020 Honda Odyssey XL which I think is fully loaded and in great condition and low m and I find a really nice pre-owned car. It turned out to be the 2020 Honda Odyssey XL which I think is fully loaded and in great condition and low miles. An AAA+ group of people there with a no-hassle deal that got done. Thanks. More

Fast Efficient service. Pleasant waiting room but no donuts like they used to have there for 7am appts! Coffee was good tho! Pleasant waiting room but no donuts like they used to have there for 7am appts! Coffee was good tho! More

Amazing experience with Leticia. She was very knowledgeable, friendly and she didn’t forget about me. Thank you She was very knowledgeable, friendly and she didn’t forget about me. Thank you More

Amazing experience, they help me get everything ready and the treat was the best you can get! the treat was the best you can get! More

I returned to the service center because i had a good experience the first time i went to get my oil changed. This time was a completely different experience. Waited over 10 minutes for anyone to even ac experience the first time i went to get my oil changed. This time was a completely different experience. Waited over 10 minutes for anyone to even acknowledge i was in the service driveway. I understand that businesses are understaffed and busy, but all i wanted was to at least be acknowledged by one staff member saying that someone would be with me shortly. I stood outside my car watching staff interact with other customers and then just stand and talk with other employees, felt it was unprofessional. Once someone acknowledged me, there was no apology for the wait or anything. It then took over two hours for my oil change, waited in the waiting area and finally decided to go outside where the service advisor said “oh i have your car ready, just have to finish some paperwork.” I’m not sure how long my car had been ready and if he was going to even tell me it was ready. I felt the customer service was horrible and will not be returning. More