AutoNation Subaru Arapahoe

This dealership I take my Subaru is always Clean and so good with their timing as to when service is complete. Personnel are so friendly and very prompt in all their work. good with their timing as to when service is complete. Personnel are so friendly and very prompt in all their work. More

I had a great experience that was quick, painless and more than fair. Their service manager, Chris, was very welcoming and honest. I will be coming back for all future maintenance on my Subaru! more than fair. Their service manager, Chris, was very welcoming and honest. I will be coming back for all future maintenance on my Subaru! More

After getting an outstanding deal, I got a 6000 complimentary maintenance service. The service was fast and excellent. I don't remember the technician's name, but he sent me a video of all the part complimentary maintenance service. The service was fast and excellent. I don't remember the technician's name, but he sent me a video of all the parts That he checked which I appreciate. More

It was a pleasure to work with Auto Nation Subaru! Oscar was extremely helpful—he really made the experience! The finance guy was also great! Very happy with the car and the experience. Would def Oscar was extremely helpful—he really made the experience! The finance guy was also great! Very happy with the car and the experience. Would definitely recommend. More

The oil change went well, and I got recs from my advisor for future needed maintenance. Too bad the coffee maker in the waiting area was not working. Other than that, it was a good day. for future needed maintenance. Too bad the coffee maker in the waiting area was not working. Other than that, it was a good day. More

I’m a new customer, but I’ve been there for a couple services and both were great. Nice and kind staff and professional. Quick and efficient work. Definitely recommending. services and both were great. Nice and kind staff and professional. Quick and efficient work. Definitely recommending. More

Had THE BEST car buying experience that I have ever had at Arapahoe Subaru. Bryan Brown is THE BEST young man. Very knowledgeable, helpful, and patient. This is my 5th. Subaru. I wouldn’t drive another at Arapahoe Subaru. Bryan Brown is THE BEST young man. Very knowledgeable, helpful, and patient. This is my 5th. Subaru. I wouldn’t drive another brand. More

If I could give zero stars, I would. I had one of the most frustrating and dishonest experiences of my life at AutoNation Subaru Arapahoe while trying to purchase a 2023 Cadillac XT6. I had one of the most frustrating and dishonest experiences of my life at AutoNation Subaru Arapahoe while trying to purchase a 2023 Cadillac XT6. When I first saw the vehicle online, it looked clean with no visible issues. But when I arrived at the dealership, the front bumper was damaged and partially detached. There were also visible scratches on the body. The salesperson, Bryan Brown, assured me that all defects would be professionally repaired if I moved forward with the purchase. Trusting their word turned out to be a huge mistake. I bought the car based on that promise, but they didn’t even give me the paperwork at the time. They said the documents would be ready once the repairs were complete. A few days later, I contacted Bryan. He told me the car was going through final detailing and would be ready soon. When I showed up to pick up the vehicle, the condition was shocking. The windshield was cracked, and some new scratches had appeared. It was clear they either didn’t repair the car properly or didn’t care enough to inspect it. The vehicle is coming from the inspection and repair, and they do not notice the huge crack on the windshield? How is even that possible? Bryan apologized and asked for a few more days. I waited again. Then—out of nowhere—he messaged me saying they weren’t going to do any more work on the car and didn’t want to waste my time anymore. After wasting two weeks of my time. I decided to return the car and requested a refund. Movin Dias assured me it would take “no longer than 3-4 business days.” It took over a week. Worse, when I called to check if the refund was ready, they said yes—so I went to pick it up. They made me and my pregnant wife wait for two hours, only to say the check wasn’t ready and that I should come back the next day. This entire process—from start to finish—was a complete nightmare. They didn’t keep their word, wasted my time, held onto my money for weeks, and disrespected me and my family. They come across as friendly at first, but ultimately care only about themselves and the sale. Do yourself a favor and avoid doing business with AutoNation—especially this location. I will never do business with them again, and I strongly urge others to stay away. More

Professional and friendly staff made car buying/trade in a breeze! Bryan Brown is a gem - helped me find exactly what I was looking for. Scott Chau was quick, kind and helpful in finalizing the purchase of a breeze! Bryan Brown is a gem - helped me find exactly what I was looking for. Scott Chau was quick, kind and helpful in finalizing the purchase of my old car. Cars are stressful and they made the process less so! More

Second time coming here to purchase a vehicle and this experience was just as good as the first one. Very friendly and courteous every step of the way. Didn’t try to lowball me on offers or even value of experience was just as good as the first one. Very friendly and courteous every step of the way. Didn’t try to lowball me on offers or even value of trade in. If anything they rounded my trade in up and really slashed things down to help me make it to my target goal for monthly payments. Definitely recommend. More