AutoNation Subaru Arapahoe

I get tired of car dalers and mechanics feeding me a line of xx. After showing me the multi-page in depth vehicle inspection report on my used truck, I get it home and my wife noticed that a taillight is bu of xx. After showing me the multi-page in depth vehicle inspection report on my used truck, I get it home and my wife noticed that a taillight is burned out. So much for the vehicle inspection. I live 45 minutes from the dealer and couldn't justify driving there so I fixed it myself. The battery was dead when I showed up for the test drive. The carfax showed it was replaced two months earlier, although it was obviously an older battery by its appearance. They installed a new one which works fine, but there's something fishy about the carfax. I was told the truck would be detailed when I came back two days later to pick it up, but it wasn't. As soon as I got it home I thoroughly cleaned it inside and out. I like the truck, but does the dealer experience really need to be this way? Not impressed. More

Little to no communication. Difficult to work with. Poor customer service. Drove my car 20+ miles and didn't replace the gas. Did not call me when my car was completed. I h Difficult to work with. Poor customer service. Drove my car 20+ miles and didn't replace the gas. Did not call me when my car was completed. I had to reach out to them. Service manager wouldn't work with my warranty. I had to keep calling to get them to work with my warranty. Awful experience. More

Surprised that it took three hours to determine that my car had a parasite light in the cargo area which drained the battery. car had a parasite light in the cargo area which drained the battery. More

We have always received the help we need and always with very polite and helpful members of your team. That is why we chose you all when we decided to buy a new Subaru. very polite and helpful members of your team. That is why we chose you all when we decided to buy a new Subaru. More

Joey and his manager were both very personable and helpful in securing me a great deal. I’m very happy with my lease. helpful in securing me a great deal. I’m very happy with my lease. More

Thank you very much to Korban, Ivan, and Gustavo for helping- very professional, very polite and would highly recommend. helping- very professional, very polite and would highly recommend. More

This is my first Subaru, so I wasn't sure what to expect. I had a service issue and Subaru went beyond my expectations to take care of my issue! My service advisor, Amber was very professional and kept me in I had a service issue and Subaru went beyond my expectations to take care of my issue! My service advisor, Amber was very professional and kept me informed throughout the entire process! Very satisfied Subaru owner! More

Best experience in some time. Zack was patient and knowledgeable. Inventory massive. Paperwork meeting with Cesar was straightforward. Will use again! Zack was patient and knowledgeable. Inventory massive. Paperwork meeting with Cesar was straightforward. Will use again! More

Very smooth and easy transaction with everyone at the dealership. No high pressure and everything was exactly as promised! dealership. No high pressure and everything was exactly as promised! More

Their service is very expensive. They recommended many services when we just want one problem fixed. They recommended many services when we just want one problem fixed. More