AutoNation Subaru Arapahoe

I had a great experience at the Subaru dealership. Everybody was very professional, friendly, and took care of me very well throughout the entire process. They answered all of my questions clearly and Everybody was very professional, friendly, and took care of me very well throughout the entire process. They answered all of my questions clearly and made everything smooth and stress-free. I really appreciated their excellent customer service and attention to detail. I would definitely recommend this dealership to others looking for a positive car-buying experience More

From buying the car to getting it repaired, I wouldnt recommend this dealership to anyone. First, I spent an incredible amount of time getting the price I was quoted to be honored. Second, they almost se recommend this dealership to anyone. First, I spent an incredible amount of time getting the price I was quoted to be honored. Second, they almost sent me home with a tire that had a gash in it until my dad (an auto Nation employee) talked to them. There 150-point inspection showed that it needed to be replaced, but they didnt do it. I test drove it like that, and they intended to let me take it home with a tire that was ready to give out. Then I was told the brakes had been replaced but it took following up multiple times to get the service records. When I finally got it, the brakes hadn't been replaced--just the front rotors were resurfaced. Then I screwed up and popped the brand new tire only to realize they didnt sell the car with the jack and tire iron needed to put a spare on. When I brought the vehicle in to get a warranty fix on the tire, they had me bring it in on a Saturday, and they didnt have the tire replaced until Tuesday. 4 days to replace a tire. When they said the tire was done, they said they'd order the jack. That didn' come until Wednesday. Whybthat jack was ordered on Saturday, I have no idea. When I finally got my car, they had parked it under a tree, and the car i had just purchased from them a week prior and only had for 2 days was covered in tree sap. They haven't responded about it, so now I'm left to figure out how to get sap off. Even with an employee discount, I wish I wouldnt have bought from thos dealership. Horrible experience, and I have no idea what other shady issues I'll find on the vehicle. More

Excellent service that was finished in a very timely manner. All members of the service department were professional. manner. All members of the service department were professional. More

I get tired of car dalers and mechanics feeding me a line of xx. After showing me the multi-page in depth vehicle inspection report on my used truck, I get it home and my wife noticed that a taillight is bu of xx. After showing me the multi-page in depth vehicle inspection report on my used truck, I get it home and my wife noticed that a taillight is burned out. So much for the vehicle inspection. I live 45 minutes from the dealer and couldn't justify driving there so I fixed it myself. The battery was dead when I showed up for the test drive. The carfax showed it was replaced two months earlier, although it was obviously an older battery by its appearance. They installed a new one which works fine, but there's something fishy about the carfax. I was told the truck would be detailed when I came back two days later to pick it up, but it wasn't. As soon as I got it home I thoroughly cleaned it inside and out. I like the truck, but does the dealer experience really need to be this way? Not impressed. More

Little to no communication. Difficult to work with. Poor customer service. Drove my car 20+ miles and didn't replace the gas. Did not call me when my car was completed. I h Difficult to work with. Poor customer service. Drove my car 20+ miles and didn't replace the gas. Did not call me when my car was completed. I had to reach out to them. Service manager wouldn't work with my warranty. I had to keep calling to get them to work with my warranty. Awful experience. More

Surprised that it took three hours to determine that my car had a parasite light in the cargo area which drained the battery. car had a parasite light in the cargo area which drained the battery. More

We have always received the help we need and always with very polite and helpful members of your team. That is why we chose you all when we decided to buy a new Subaru. very polite and helpful members of your team. That is why we chose you all when we decided to buy a new Subaru. More

Joey and his manager were both very personable and helpful in securing me a great deal. I’m very happy with my lease. helpful in securing me a great deal. I’m very happy with my lease. More

Thank you very much to Korban, Ivan, and Gustavo for helping- very professional, very polite and would highly recommend. helping- very professional, very polite and would highly recommend. More