AutoNation Subaru Arapahoe

The advisor I had was very pleasant and knowledgeable and kept me informed with my car throughout the entire process. kept me informed with my car throughout the entire process. More

Professional and accommodating. Attended to my needs and were prompt and efficient addressing concerns with car. Attended to my needs and were prompt and efficient addressing concerns with car. More

The Service department was amazing. They sent me updates during the service of my car and arranged a Lyft to pick me up when it was all done. Pablo was my service representative and he They sent me updates during the service of my car and arranged a Lyft to pick me up when it was all done. Pablo was my service representative and he was so kind and respectful, and he answered all of my questions. I’m keeping Pablo! More

Every aspect of dealing with the personnel was fabulous. They were friendly, kind, helpful and professional. The dealership itself is clean, neat and full of helpful staff. Working through the process of pu They were friendly, kind, helpful and professional. The dealership itself is clean, neat and full of helpful staff. Working through the process of purchasing a new vehicle was made delightful rather than stressful thanks to Zach E, Zach T and Christian S! More

Excellent experience during our visit to purchase the car. Thanks to Matt ) Junior. We are looking forward to working with the team for our car services car. Thanks to Matt ) Junior. We are looking forward to working with the team for our car services More

Very helpful! Amazing service! You feel like the only priority when you’re there! They are very polite and outgoing! Amazing service! You feel like the only priority when you’re there! They are very polite and outgoing! More

Sales person very good gracias Muy content con el trato de Ella. Dale un aumemto de dinero gracias de Ella. Dale un aumemto de dinero gracias More

I purchased a used Jeep from AutoNation Subaru, and while the staff were friendly enough, my overall experience was frustrating. I’d strongly advise anyone shopping for a used car here to have an independent the staff were friendly enough, my overall experience was frustrating. I’d strongly advise anyone shopping for a used car here to have an independent mechanic inspect the vehicle before purchase. The dealership’s inspection did not catch (or possibly overlooked) several serious issues with mine. When I test drove the Jeep, I noticed a ticking sound and a smell but assumed it was just part of owning a Jeep, since I’m not a mechanic. In reality, the ticking was the well-known Pentastar 3.6 issue that most mechanics recognize immediately. Within 24 hours I also discovered an oil leak. The service department attempted to repair the leak twice but failed both times. Ultimately, I had to take the Jeep to AutoNation Chrysler Jeep, where they finally resolved the oil leak and addressed the engine tick. During the seven weeks my vehicle spent in various shops, I was never offered a loaner car. My wife and I had to take multiple days off work, drive more than 24 hours round-trips back and forth to the dealership, and pay nearly $1,000 out of pocket despite having an extended warranty. In the end, I was fortunate to catch the leak quickly and to have warranty coverage, but the Jeep required about $4,000 worth of repairs almost immediately after leaving the lot. I can’t say with certainty whether the issues were deliberately overlooked, but it feels suspicious that so many expensive problems surfaced right after purchase. My advice: don’t rely on the dealership’s inspection alone—always get a trusted mechanic to look things over before buying.! More