AutoNation Subaru Scottsdale

This dealership provided the utmost professional, timely and respectful auto purchasing experience. Great efforts were made to meet my needs. and respectful auto purchasing experience. Great efforts were made to meet my needs. More

This dealership has kept my Subaru Outback in top condition since I purchased it in 2019. When I recently brought it in for some service, I was told it would be between 2 and 3 hours. I elected to wa condition since I purchased it in 2019. When I recently brought it in for some service, I was told it would be between 2 and 3 hours. I elected to wait but I did not get my car back until 4.5 hours later. Considering I made an appointment, such a long wait time should not have happened. It was about 2 hours before they even got to my car. What is the point of even making an appointment if that is how the service area is run? For this reason I only gave 3 stars. It would have been 5 stars if they were even slightly more forthcoming with regards to their ability to estimate time. Fortunately they do a very good job servicing the automotive needs of my vehicle. They have to improve in the area of scheduling, especially if they are requesting clients to make an appointment for service. More

Stuart is the best customer service associate I've ever encouintered. Very professional and concern that my experience with Auto Nation was a good one, and it was. If you look up "customer service" in the encouintered. Very professional and concern that my experience with Auto Nation was a good one, and it was. If you look up "customer service" in the dictionary, they should have Stuart's picture shown. More

This dealer did a good job changing my oil and filter. The time to do it was reasonable. They even washed my car afterwards which was a nice bonus. Their waiting room was nice with free coffee and snac The time to do it was reasonable. They even washed my car afterwards which was a nice bonus. Their waiting room was nice with free coffee and snacks. More

AutoNation used truck can easily kill me and others! Been parked for 5 of the months I’ve owned it! There’s a reason the used truck I purchased from AutoNation Subaru Scottsdale in May 2025 has been Been parked for 5 of the months I’ve owned it! There’s a reason the used truck I purchased from AutoNation Subaru Scottsdale in May 2025 has been sitting in the parking lot of my apartment complex since June…3 weeks after I purchased it. The suspension is in such poor condition, a certified mechanic informed me it could fail at any moment and isn’t roadworthy. If I were driving this truck at highway speeds when the suspension fails it could easily kill me, the occupants and others nearby. AutoNation’s response: a brief phone call where they pretended to care, requested a copy of the inspection report (which I sent) and no response since. Several advocacy groups have attempted to facilitate a resolution, all ignored. Total repairs required for the suspension and everything else is over $15,000! AutoNation claims “All of our used vehicles undergo a rigorous inspection process and come with a vehicle history report, so you can rest assured that the vehicle is Worry-Free!” I suppose “Worry-Free” means you’ll have no worries after our used vehicle kills you so it’s not false advertising! Do yourself, your family, friends and society a favor; don’t buy from AutoNation! More

Quick and easy! No hassle, no pressure. Tim was great to work with. Would recommend No hassle, no pressure. Tim was great to work with. Would recommend More

Buying process was great. ...but car needed repair and took almost 2 weeks after I purchased the car. The used car should have a more thorough inspection to detect the issue pr ...but car needed repair and took almost 2 weeks after I purchased the car. The used car should have a more thorough inspection to detect the issue prior to the sale More

Kaila was extremely knowledgeable and helpful with information regarding my new vehicle. She explained things clearly and answered some very difficult questions. Stuart, the advisor, was wonderful! information regarding my new vehicle. She explained things clearly and answered some very difficult questions. Stuart, the advisor, was wonderful! I will request him again. Quite an incredible multi-tasker, he answered all of my detailed questions and made me feel very comfortable with the servicing department. The dealership is so lucky to have him. More

We took our Ascent in for a routine oil change. We were greeted by Dhir. What a pleasure it was to deal with him. He explained everything that was going to be done to the car and kept us informed o We were greeted by Dhir. What a pleasure it was to deal with him. He explained everything that was going to be done to the car and kept us informed on the progress. His communication was great. The service was completed as promised and we were on our was in no time. Dhir applied my discount coupon at checkout and even recommended some restaurants to try. More