AutoNation Subaru Scottsdale

This was the most pleasant experience in purchasing an auto that I have ever received. Would definitely recommend. auto that I have ever received. Would definitely recommend. More

No Disclosures, No Help — Just $16K in Repairs on a ‘Worry-Free’ Truck AutoNation claims: “All of our used vehicles undergo a rigorous inspection process and come with a vehicle history report, so ‘Worry-Free’ Truck AutoNation claims: “All of our used vehicles undergo a rigorous inspection process and come with a vehicle history report, so you can rest assured that the vehicle is Worry-Free and ready for the open road ahead!” I purchased a so-called “Worry-Free” 2014 Ford F-150 from AutoNation Subaru of Scottsdale on May 23, 2025. Less than a month later, certified shops diagnosed catastrophic failures: suspension, turbochargers, coolant system, and overdue high-mileage service — totaling over $15,000 in needed repairs. Here’s the kicker: these problems had already been identified in a prior inspection before AutoNation performed their “rigorous inspection” and sold the truck. They didn’t disclose a thing. I contacted them on June 16 with full documentation and a reasonable request to resolve it privately. They acknowledged the report — and then ghosted me. No help. No follow-up. No accountability. Now, every drive is a game of truck roulette — waiting to see what fails next and hoping it doesn’t kill me or someone else. But hey, at least AutoNation made the sale. More

Great service. Friendly staff. Was able to wait for service, in and out in 2 hours for 6 month service. Friendly staff. Was able to wait for service, in and out in 2 hours for 6 month service. More

Service was amazing! that was our first time servicing our car at this specific place. Fred Chavira, our advisor, communicated very well during the process. explained eve that was our first time servicing our car at this specific place. Fred Chavira, our advisor, communicated very well during the process. explained everything to us in detail and in a very clear way. absolutely recommended! More

A lot of delays and shenanigans with buying this car but my salesman Eddie was great!! EDIT: I was pressured to write this review. I felt bad for Eddie so I did it. The truth is, I had a horrible experien my salesman Eddie was great!! EDIT: I was pressured to write this review. I felt bad for Eddie so I did it. The truth is, I had a horrible experience. Incredibly unprofessional from start to finish. Every single person I worked with gave me conflicting information. Every single ball that could possibly be dropped was dropped, plus some. A month and a half later I don’t have my license plate because GUESS WHAT! Another ball has been dropped. I would never ever recommend this place to ANYONE. More

The upgraded facility is nice. The staff are friendly and they always take good care of me The staff are friendly and they always take good care of me More

I like that they’re totally honest with their customers I bought my car there. It’s a 2015 Subaru and that’s the only place I go to get my repairs. bought my car there. It’s a 2015 Subaru and that’s the only place I go to get my repairs. More

Everything went smoothly! They got me in right away and finished quicker than I expected even though they were very busy. Very happy customer! They got me in right away and finished quicker than I expected even though they were very busy. Very happy customer! More

the staff was very pleasant and connected with our needs and time restraints and managed the process very well. and time restraints and managed the process very well. More

Good service and personal service. VERY SATISFIED WITH DEALERSHIP. Will go back for car service. Thank you VERY SATISFIED WITH DEALERSHIP. Will go back for car service. Thank you More