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AutoNation Subaru Scottsdale - Service Center

Scottsdale, AZ

4.7
413 Reviews

413 Reviews of AutoNation Subaru Scottsdale - Service Center

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September 22, 2022

Always pleasant, helpful and knowledgeable. Not going to add any more words just to submit this survey. More

by srmiv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary
Sep 26, 2022 -

AutoNation Subaru Scottsdale responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 22, 2022

Took the car in for a routine maintenance and they found some suspension issues. They had dropped us off at a shopping mall but sent me pictures and when I called back we discussed the repairs. I authoriz More

by Chuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven R. - Service manager
Sep 26, 2022 -

AutoNation Subaru Scottsdale responded

Hi Chuck, thank you so much for your positive comments about AutoNation Subaru Scottsdale! We are always more than happy to assist you if anything else comes up. Take care!

September 22, 2022

Easy to make appointment online. Check-in was quick, efficient, the vehicle was ready when we were expected. More

by Gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary
Sep 26, 2022 -

AutoNation Subaru Scottsdale responded

Hi Gary, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 21, 2022

Very busy service area. No one greeted or directed where to go for 20 minutes. Waited 2 hours for an oil change/tire rotation. More

by Rw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary
Sep 25, 2022 -

AutoNation Subaru Scottsdale responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 21, 2022

I appreciate the prompt, professional service here. The waiting area is clean and comfortable. The online appointment scheduler needs a lot of work, so I recommend calling in for an appointment. More

by droberson68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garry Gonce
Sep 25, 2022 -

AutoNation Subaru Scottsdale responded

Hello, thanks so much for the warm recommendation of the team here at AutoNation Subaru Scottsdale. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 18, 2022

Courteous, knowledgeable and trustworthy service. Easy to make appointment. Service done quickly and satisfactorily. Wi-Fi available. More

by vgs4189
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew and Michael Harris
Sep 22, 2022 -

AutoNation Subaru Scottsdale responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 16, 2022

The service took almost three hours for an oil change and when I got my car back they had forgot to place a six month mileage sticker More

by ecardin1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't know
Sep 20, 2022 -

AutoNation Subaru Scottsdale responded

Hi, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (480) 420-3440 -- we hope to hear from you soon.

September 14, 2022

Gary and Mike and the whole crew which includes big Jay and his parts department ,and the techs are outstanding. Would highly recommend them for all of your Subaru service. Highly professional , friendl More

by nathan139
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary,Mike, Jay, Jesse
Sep 18, 2022 -

AutoNation Subaru Scottsdale responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Subaru Scottsdale. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 13, 2022

I always stay at dealership while car is being serviced. Its different after COVID. No more donuts. And this time no TV. But otherwise no complaints. Always informed of whats needed. and completed in timely More

by sukacon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary
Sep 18, 2022 -

AutoNation Subaru Scottsdale responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

September 13, 2022

Steven Russo and the service team always take the best care of me! I never feel like I'm being upselled on extra services to pad their pockets. I choose to drive past another Subaru dealership simply for More

by kmilak52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Russo, Emil
Sep 16, 2022 -

AutoNation Subaru Scottsdale responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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