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AutoNation Subaru Scottsdale - Service Center

Scottsdale, AZ

4.7
413 Reviews

413 Reviews of AutoNation Subaru Scottsdale - Service Center

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September 13, 2022

As usual, Steve Russo and the Service Department Team did another great job--quick, efficient and effective. More

by mdmaher1944
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Russo
Sep 16, 2022 -

AutoNation Subaru Scottsdale responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 12, 2022

AutoNation Subaru Scottsdale is a kind and pleasant dealer for service. They go out of their way to help and do a great job. This last visit was to replace my broken GPS/radio, so being new in town, More

by Joy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew, Michael
Sep 15, 2022 -

AutoNation Subaru Scottsdale responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

September 07, 2022

Autonation Subaru Scottsdale is a great little dealer. We bought our car there 10 years ago. It runs great. And the service dept is great. More

by Subaru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garry Gonce
Sep 12, 2022 -

AutoNation Subaru Scottsdale responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 05, 2022

I brought my car in twice because my phone and radio were not interfacing when on a call. The technicians could not find the problem and the car was still new. I contacted Mike Harris, service director and More

by nancysandvig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Harris, Service Director
Sep 12, 2022 -

AutoNation Subaru Scottsdale responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Subaru Scottsdale. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 25, 2022

Great service, including handling things that were not handled properly before. My service representative, Garry Gonce, is always friendly and helpful. More

by penelope
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garry Gonce
Aug 30, 2022 -

AutoNation Subaru Scottsdale responded

Hello Penelope, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 23, 2022

Service performed was excellent, Steven is wonderful to work with, very polite, knowledgeable and customer oriented. The car is in good hands - always. More

by Renate.lame
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Russo
Aug 26, 2022 -

AutoNation Subaru Scottsdale responded

Hi Renate, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 23, 2022

Quick service at competitive prices . Staff always pleasant professional answers all questions . Gary Gonce goes out of his way to deliver superior customer service More

by kckhrd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Gonce
Aug 26, 2022 -

AutoNation Subaru Scottsdale responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

Aug 26, 2022 -

kckhrd responded

Always good service and Gary Gonce is the best service writer and gets things done

August 23, 2022

Easy to schedule appointment. Friendly staff. Still no charge for oil change after 35k miles. Couldn’t fix the Eyesight dropout issue however. AZ heat is too much and the system. More

by icrubins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na
Aug 26, 2022 -

AutoNation Subaru Scottsdale responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 19, 2022

Always excellent service. Steve my service advisor was very helpful. Will use them again for service. More

by ronctom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
Aug 24, 2022 -

AutoNation Subaru Scottsdale responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 18, 2022

Normally my experience is excellent but this oil change I rate it only a good cause of several things and they might seem minor but they all add up. I asked if they would wash my car and they said they would More

by sherwood58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t have the sheet in front of me right now.
Aug 23, 2022 -

AutoNation Subaru Scottsdale responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Subaru Scottsdale take our reviews very seriously. If you would be willing to give us another chance in the future, please reach out to our General Manager at (480) 420-3440. We would appreciate the chance to turn your experience around.

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