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AutoNation Subaru West
Golden, CO
1,256 Reviews
For residents in the west Denver area, there is no better place for Subaru cars and SUVs than AutoNation Subaru West. Our state-of-the-art facility features one of the largest inventories of new and used Subaru vehicles in the Denver area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks and SUVs for sale. Whether you're upgrading to the latest new models, or are getting behind the wheel of a Subaru for the first time, we look forward to your visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,256 reviews
January 27, 2026
I’ve leased and leased to purchase two vehicles from Denver West Subaru, as well as have taken my vehicles only to the service department there for tires and repairs for over 15 years. I’ve never experi Denver West Subaru, as well as have taken my vehicles only to the service department there for tires and repairs for over 15 years. I’ve never experienced the total lack of curtesy like I did this time when dropping off my vehicle for a simple tire check. I made an appointment for 7:30 and dropped my vehicle off overnight as a convenience for myself. I called at 9:30 because I hadn’t heard from anyone regarding the status of my vehicle. I was told that my vehicle had not been seen yet because the customers that were waiting in the waiting room had preference over me, despite having a 7:30 appointment. I asked when I can expect my car to be seen and I was told, in a very disrespectful manner, there was not a time estimate since I dropped off my car. I had not intended on leaving my car all day so I was frustrated. Again, I did not drop it off as a convenience for the service department. In fact, I am an OR nurse and I was oncall that night so had to use my husband’s car over night and he took it to work that day. I feel as though I was very patient in waiting until 9:30 to check on a potential tire leak, which I had, and by no means was rude or pushy when I called. I simply wanted to know a timeframe. Had it been a bigger issue going on with my car, then I would have planned on it potentially being there longer. Additionally, my husband a teacher, was contacted repeatedly throughout the morning despite me being the primary car owner/ contact, leaving my number on the drop slip, and left my number again when I called the first time. He had to try and coordinate what was being relayed to him back to me all while trying to teach his class. In the past, he has coordinated other repairs with the service department when I’ve been working; however, this time I did not specify to contact him. I hope this episode of poor courtesy is a fluke and not a trend, again, I’ve not experienced any issues like it in over 15 years. And I’m not looking for anyone to get into trouble. I trust the work that is done on my vehicle and, I will continue to buy Subarus and utilize the service department as long as I continue to be taken care of and respected as a customer. More
by heidihegedus007
Employees Worked With
The technician that worked on my car was great!
January 07, 2026
Despite experiencing a power outage in the service dept yesterday Am, Jake, a service rep, got me into the que for my scheduled time. Check in was quick and efficient, and my shuttle home worked very well. yesterday Am, Jake, a service rep, got me into the que for my scheduled time. Check in was quick and efficient, and my shuttle home worked very well. Have not been to AutoNation Subary West for some time, and the new renovation was a truly pleasant suprise - nice job. Check out was just as easy as check-in, and like my shuttle home in the Am, the return trip from my home to the dealership for pickup was easy-peasy; check-out a breeze as well. Work done well! More
by Greg from Golden
Employees Worked With
Kyle
December 12, 2025
Kevin, my sales representative was awesome. He was so friendly, patient, answered all my questions - knew anything you’d want to know about Subarus. He actually came back to complete the sale He was so friendly, patient, answered all my questions - knew anything you’d want to know about Subarus. He actually came back to complete the sale on his day off! I love my new Crosstrek! More
by peggyarkins
Employees Worked With
Kevin Gleason, an outstanding representative.
December 11, 2025
Great service! Very friendly and helpful. Easy to schedule appt online.Been using this dealer for 20+ years. Highly recommend them! Very friendly and helpful. Easy to schedule appt online.Been using this dealer for 20+ years. Highly recommend them! More
by vrer1953
Employees Worked With
Kyle
December 06, 2025
October, 2025. Purchased a previously viewed online 2017 Tiguan. I met with Sales, Seungjun (Brian) Lee, after arriving unannounced, who was helpful and informative Purchased a previously viewed online 2017 Tiguan. I met with Sales, Seungjun (Brian) Lee, after arriving unannounced, who was helpful and informative. He and his manager handled negotiations professionally and agreed to order a tow cover that was missing from the vehicle. Later, the tow cover was received and painted to match the exact vehicle color as promised. Overall, I am very pleased with my Tiguan, this experience, and would highly recommend this dealership! More
by Elizabeth F
Employees Worked With
Seungjun (Brian) Lee
