AutoNation Subaru West

Quick, responsive, honest, fair, and easy to work with. Everything was ready to go when I arrived. In and out in less than 30 minutes. Highly recommended! Everything was ready to go when I arrived. In and out in less than 30 minutes. Highly recommended! More

Amazing, pain free, and quick! I sat inside the whole time and was done within 1.5 hours. The guy who helped me was super friendly! time and was done within 1.5 hours. The guy who helped me was super friendly! More

Always a great experience. All staff very professional and work completed on time. Trust them completely . Service area clean . You leave with list of all work done along with pricing. and work completed on time. Trust them completely . Service area clean . You leave with list of all work done along with pricing. More

the service manager made sure that I was well taken care of. Nice to have a complete turn around from the last service. Thank you. of. Nice to have a complete turn around from the last service. Thank you. More

Great professional staff. Sales and finance team, as well as everyone was helpful. Sales Associate was friendly and patient, explained all the features of the car since it is our first Subaru and follows-p a as everyone was helpful. Sales Associate was friendly and patient, explained all the features of the car since it is our first Subaru and follows-p after the purchase to make sure we are enjoying our car. More

Service was efficient and appeared to be thorough and competent. Personnel were very courteous and respectful. The waiting area was pleasant and the coffee was freshly brewed and very good. competent. Personnel were very courteous and respectful. The waiting area was pleasant and the coffee was freshly brewed and very good. More

Didn’t have a great experience with the sales person but the rest of the team made up for it. Sales person had mistakes with paperwork and several other things. Salesperson’s issues were well known to the the rest of the team made up for it. Sales person had mistakes with paperwork and several other things. Salesperson’s issues were well known to the rest of the staff. More

Dennis delivered car and answered all my questions, was very helpful and responsive. I loved the attention to detail. I will shop there again for my next Subaru! very helpful and responsive. I loved the attention to detail. I will shop there again for my next Subaru! More

Some of the staff at the service desk are not very friendly. They could benefit from an experience at the Lexus dealership. Will continue to go because of convenience. friendly. They could benefit from an experience at the Lexus dealership. Will continue to go because of convenience. More

This is the first Subaru I've owned bought new in Arizona in December. Took it to AutoNation Subaru West for first service. What a disappointment Jonathan (Service Advisor) asked me what service package I in December. Took it to AutoNation Subaru West for first service. What a disappointment Jonathan (Service Advisor) asked me what service package I had, told him 24 month 24K miles he said he would look up and advised oil change and tire rotation. I had a appointment but he told me it would take an hour and a half. Good thing I had a appointment! When it was done they never came a got me so after waiting 20-25 minutes I asked how much longer it would be because my car had been there 20+ minutes, Jonathan give some excuses but didn't seem to care. No car wash and no tire rotation. Last time I will take to this dealership, next time I will look for a dealership that cares. Hoping not all Subaru dealerships are this poorly run! More