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AutoNation Subaru West

Golden, CO

Overview
Reviews
Vehicles
4.8
1,101 Reviews
Call Dealership (877) 206-1874
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16351 West Colfax Avenue

Golden, CO

80401

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Showing 1,101 reviews

January 18, 2023

Very friendly staff. I was buying a new car and appreciated the fast service to get me going with my new vehicle. Jon took the time to explain all of the new features eve More

by ardis5159
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Knutsen, Noel Estrada
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Jan 22, 2023 -

AutoNation Subaru West responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Subaru West! Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
January 18, 2023

Always kind and respectful. They make sure my car is safe, while keeping price in mind. More

by Roslyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annsley
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Jan 22, 2023 -

AutoNation Subaru West responded

Hi Roslyn, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Subaru West. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

Helpful
January 17, 2023

Their service is great. I have Ken Clements as a service advisor and he is smart. Explains to me what he thinks is wrong and looks at all the problems for my aspect and when More

by Chris.Walter1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Clements
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Jan 21, 2023 -

AutoNation Subaru West responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

Helpful
January 17, 2023

Prompt and professional service that is dog friendly. No unexpected changes. What was done explained More

by Eyefxer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not known.
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Jan 21, 2023 -

AutoNation Subaru West responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

Helpful
January 16, 2023

They care more about getting reviews than they do giving good customer service. They do not respect the customers time. More

by Chummer27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Who knows
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Jan 20, 2023 -

AutoNation Subaru West responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (303) 578-6120 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon. Take care!

Helpful
January 15, 2023

I love taking my car to this location to get serviced. They are always knowledgeable, friendly, and kind. More

by t4goodro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
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Jan 19, 2023 -

AutoNation Subaru West responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

Helpful
January 13, 2023

Very helpful and knowledgeable. Annsley was fantastic. She took extra time to help and resolve my bluetooth issue. More

by jakeli80439
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annsley
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Jan 20, 2023 -

AutoNation Subaru West responded

Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Helpful
January 13, 2023

Fantastic experience so far. I LOVE my car! Additionally, RJ was incredibly professional and assisted me from the beginning to the end. More

by Deise Gomes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Seidel
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Jan 19, 2023 -

AutoNation Subaru West responded

Hello, Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

Helpful
January 13, 2023

I have always had my Subaru serviced at autonation west. courteous service writers and prompt service More

by nope
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jennifer and Kyle
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Jan 19, 2023 -

AutoNation Subaru West responded

Hello, Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

Helpful
January 12, 2023

Undergoing some renovation but still had a warm and friendly atmosphere. Got to test drive and look at some options and we are elated with our purchase More

by V
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Liam Vollmer, Jillian
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Jan 16, 2023 -

AutoNation Subaru West responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Jan 18, 2023 -

V responded

A fantastic, no-hassle transaction. Thanks Liam and Jill

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