AutoNation Subaru West

They have a clean,comfortable waiting area and keep you well informed about the progress if the service work. well informed about the progress if the service work. More

I bought my car here over six years ago and have had it serviceed here ever since. Do not plan to take it anywhere else. Sevice department is very knowledgeable and never pushed me do do anything. Very sa serviceed here ever since. Do not plan to take it anywhere else. Sevice department is very knowledgeable and never pushed me do do anything. Very satisfied with the service. More

Everything was taken care of and in a timely manor Ashley was very kind and helpful Ashley was very kind and helpful More

The staff is very helpful and the Servive is excellent! I appreciate everyone’s help and on time service. I appreciate everyone’s help and on time service. More

As always, the Service Dept. was ready for me when I drove into the service bay, and I was quickly taken care of by Service Advisor Trent Gilliard. Oil change, tire rotation, an was ready for me when I drove into the service bay, and I was quickly taken care of by Service Advisor Trent Gilliard. Oil change, tire rotation, and both engine and cabin air filter replacements were completed in a timely manner. Helpful to have the color-coded Multi-Point Inspection sheet to take home for future reference. More

I checked in early before my appointment. I ended up having to wait 2 hours to get an oil change, which I felt was too long. Customer service personnel seemed a bit put out by helping custome I ended up having to wait 2 hours to get an oil change, which I felt was too long. Customer service personnel seemed a bit put out by helping customers. More

Shout out to Jason for working with us through a frustrating insurance experience. We will be back! frustrating insurance experience. We will be back! More

Hello, My experience was very favorable. He kept me informed and and timing was kept as promised. I was disappointed when I went out to the car to leave and it had not been washed or v He kept me informed and and timing was kept as promised. I was disappointed when I went out to the car to leave and it had not been washed or vacuumed. I didn't think to ask for that detail to be done but expected it considering it was there all day. I didn't receive information on the cracked windshield and what it would cost to replace. I also requested an estimate on the passenger side back door damage to be repaired and didn't receive any information. It is the details that keep people coming back! Thank you, Gayle More

I arrived a little early for my appointment but was taken care of right away and all the little issues were taken care of as well as the regular maintenance. They have a nice waiting area. Excellent! care of right away and all the little issues were taken care of as well as the regular maintenance. They have a nice waiting area. Excellent! More

I would love to give this dealership better rating, as their care of my Subaru's engine is excellent. Never had any issues with appointments, always got accurate time estimate for the work needed. Superb their care of my Subaru's engine is excellent. Never had any issues with appointments, always got accurate time estimate for the work needed. Superb professional folks at the front desk and great technicians as my 10 year old outback proves. Unfortunately, I had not such a great experience with the body shop part of this service. First time, it was a loose inside panel after work was done on the passenger airbag. The dealership fixed that free of charge after a short conversation. Second was a replaced outside panel that keeps popping out a little bit since the initial repair service. I mentioned it at the last check up and was told that I would need to pay for the additional repair. I'll admit to being very disappointed with this portion of the car service, a service that's otherwise excellent. More