AutoNation Subaru West

While traveling from out of state to Denver for Christmas I had a drivetrain failure. Fortunetely I was close to Autonation and able to limp in to the shop. Ken Clements was awesome to deal with, getting me I had a drivetrain failure. Fortunetely I was close to Autonation and able to limp in to the shop. Ken Clements was awesome to deal with, getting me taken care of and back on the road. Now my go to shop for my Soobs needs. More

All the Staffs very friendly and help fun and the front desk very quick to answer my problem for the Service oil change and checks all. Very helpful for Luke explaining my problem Thanks very clean and We desk very quick to answer my problem for the Service oil change and checks all. Very helpful for Luke explaining my problem Thanks very clean and Welcome. More

Trent had been great since I bought the car a couple years ago. It's been a good experience every time. years ago. It's been a good experience every time. More

This dealership goes out of their way to make customers satisfied from sales to service. We have purchased 4 new Subarus from them and plan to buy our future vehicles from them. Definitely a 5 Star deale satisfied from sales to service. We have purchased 4 new Subarus from them and plan to buy our future vehicles from them. Definitely a 5 Star dealership! More

I had a very good experience. The initial appt was for the update for Starlink, however, since the Outback might be there for the whole day I asked them to check on a concern with an unusual sound in the the update for Starlink, however, since the Outback might be there for the whole day I asked them to check on a concern with an unusual sound in the undercarriage. Also I needed a loaner for a Dr.s' appt. The service people, Ansley & Luke, said they would put a note to have a loaner but I would need to call back the day before the appt. I did and they got the loaner for me. Fidel, the service person, I talked with the day of the appt. said they would try to check the undercarriage but it was a icy, snowy, day & they might not be able to do much with it but would check it out. They did but could not take it for a test ride. Could not find anything on the check. However, they did perform needed maintenance, rear brakes, oil change, since it was already there! Fidel was very helpful in keeping in touch and accommodated my request for the loaner and a honored the coupon I had from Costco! Fidel also took a quick ride as I heard the sound when I was pulling away from the service bay, he did hear the sound and said to come back on a better day so they could take a longer drive to determine the location of the sound. All-in-all it was a very satisfactory result, and I appreciated the service from the mechanic who did the work and for all Fidel's patience!! More

Jay was great through the whole process. He was running around the entire time to ensure we were out of there asap. around the entire time to ensure we were out of there asap. More

Kyle was extremely polite when picking up my car...which didn't get fixed at its scheduled repair. The call center didn't gather enough information for the dealership to order necessary parts. Overall, frus didn't get fixed at its scheduled repair. The call center didn't gather enough information for the dealership to order necessary parts. Overall, frustrating, but Kyle was extremely professional in explaining the process. More

Luke was very helpful,getting my car repair taken care of. Reasonable and accommodating dealership of. Reasonable and accommodating dealership More

Our purchase of a new Outback went very well thanks to the management team of Bryan, Mitch and Ted. They made me feel like a part of the team. the management team of Bryan, Mitch and Ted. They made me feel like a part of the team. More

My Subaru, mechanically is s wonderful. But, technically it is awful. I have taken my car to your dealership for at least a 7 or 8 times for the same complaints, but you have not been able to fix it. I ha it is awful. I have taken my car to your dealership for at least a 7 or 8 times for the same complaints, but you have not been able to fix it. I have purchased many cars from you. But, I think that this will be my last Subaru and if it is not fixed this time I will go to another dealership and repot this to Subaru of America. In the past I have been very satisfied with your service. Not now. More