AutoNation Toyota Buena Park

I came in to Toyota of Buena Park today to sell my 2023 Avalon. The staff and people at Toyota of Buena Park are top notch and by far the best staff at a car dealer i've ever had the pleasure of working wi Avalon. The staff and people at Toyota of Buena Park are top notch and by far the best staff at a car dealer i've ever had the pleasure of working with. I'm in a very unique situation where I need to sell back my car because I'm receiving a company car. I did the research and knew exactly what I should receive for my car. Unlike the dealership I purchaced from Mohamed & his staff treated me fairly and gave me exactly what I needed. They treated me with respect and didn't try to sell me on a new car or lowball me. Toyota of Buena Park has earned a new customer for life! Unlike other dealership where they treated me like a lemon... I will be back. We are a Toyota family which has owned 10+ Toyotas all of which were purchased from that Lemon location... Well I can tell you this... You won't get a LEMON at Toyota of Buena Park! Come here! More

Purchased car back in 2008. Have had car serviced since & am so far happy with service. Just got car services yesterday with Joseph, he friendly, knowledgeable & helpful. Have had car serviced since & am so far happy with service. Just got car services yesterday with Joseph, he friendly, knowledgeable & helpful. More

Great experience over all they provide water and coffee and a place to hangout while you’re vehicle is getting worked on and plus a sport where you could connect a charger for laptop or phone. and a place to hangout while you’re vehicle is getting worked on and plus a sport where you could connect a charger for laptop or phone. More

I took my truck in for service, and my service advisor was Mark. Mark really listened to the issues that were going on with my truck and ensured me that it would be taken care of. Mark kept me in the lo was Mark. Mark really listened to the issues that were going on with my truck and ensured me that it would be taken care of. Mark kept me in the loop the entire time that my truck was as in service. My truck was there for two days. Mark made sure that I wasn't without a vehicle. I would recommend Mark, and the Buena Park Toyota Service Department. More

Everyone was nice and helpful. Chris the manager took very good care of my car. I had it back by Saturday. And I was sent home by lyft. Chris the manager took very good care of my car. I had it back by Saturday. And I was sent home by lyft. More

Negative experience during my visit. I found a good deal on an oil change so I made a 7am Saturday appointment for an oil change and alignment. I arrived before the dealer opened (was ab I found a good deal on an oil change so I made a 7am Saturday appointment for an oil change and alignment. I arrived before the dealer opened (was about the 5th car). Service took 4 hours, after which I was told that my vehicle had an issue with the brake booster and it will be repaired under a recall campaign. Another hour later I had a rental and was on my way a little after 1pm. 5 days later my car was ready. I noticed oil stains in a few areas so I decided to wash my car, at which point I found multiple scratches on my hood, damage/chemical burns on my headlight ,wiper arm and was missing a wiper bolt cover. I spoke with my adviser and was told that he was going to forward my issues, I did not hear back after a few days so I called again and spoke with another adviser and was instructed to take my vehicle in. Second visit was just short of 4 hours and the only thing done was semi clean off the chemical burns. They did not have the wiper cover in stock and the hood scratches were not taken care of, I was told I can leave my car to be polished and paint corrected another day when the missing part arrives. It has now been a week and no call for the missing part. I ended up having my headlights restored and buying the missing part myself from another Toyota dealer. Needless to say, I will never be going back to Buena Park Toyota. More

Excellent service by Mohammed. They paid me more than another dealer which is always a good thing. Highly recommend. They paid me more than another dealer which is always a good thing. Highly recommend. More

My experience at Auto Nation Toyota of Buena Park with Frankie Macias my sales person and Alex Shin the manager was incredible! Absolutely no long wait! No run around and they did not waist my time! I rea Frankie Macias my sales person and Alex Shin the manager was incredible! Absolutely no long wait! No run around and they did not waist my time! I really appreciate them for making this auto experience a great one! I explained one time exactly what I wanted and needed and they didn’t have to ask twice! They made a deal happen super fast! They are the best!! I definitely recommend coming in and asking for Frankie Macias! He’s been hands down the best sales man ever!!! Thank you Frankie More

Had my first service for my 2022 4Runner. Being a fleet vehicle, things can get complicated as repairs often to be run by my company or the fleet management company. Mark Anderson know exac Being a fleet vehicle, things can get complicated as repairs often to be run by my company or the fleet management company. Mark Anderson know exactly what to do and exactly what me and my vehicle need it. It was taken care of perfectly and before I knew it, the vehicle was ready. Mark’s calm, demeanor, and understanding of how to work with our fleet maintenance company, was fantastic. More

Carlos was very helpful with upgrading my Camry into a Rav4. He made it very easy and quick even with my 2 year old being very impatient! I bought my last Camry from him and he gave me a great service bot Rav4. He made it very easy and quick even with my 2 year old being very impatient! I bought my last Camry from him and he gave me a great service both times in getting a bigger car for my family. Definitely recommend him to anybody I know! More