AutoNation Toyota Buena Park

The whole experience was great. Paul is the man. He made it soo easy, even a caveman could do it! Everything was so pleasant here that I want to buy all my cars from him and this de Paul is the man. He made it soo easy, even a caveman could do it! Everything was so pleasant here that I want to buy all my cars from him and this dealership from now on till the end of time. I couldn’t have asked or looked for a better experience than what we received from paul and buena park toyota! They are totally awesome here! I wish i could say more than I am saying or raving about right now. If it was this great at the previous dealers that I have been at I wouldn’t have been so hesitant at going to dealers. They are so friendly and accommodating here. You won’t regret coming to this dealer and for sure will be leaving this place with the biggest smile on your face. More

New facilities are great and very clean. My only complaint is that I was not made aware that my vehicle would be taken offsite for servicing when I made the reservation nor when I met with My only complaint is that I was not made aware that my vehicle would be taken offsite for servicing when I made the reservation nor when I met with the service representative. This is because the call center that this dealership uses is not part of this dealership. More

I went to this location yesterday, and they were very quick to help me. They thoroughly answered all my questions. Definitely recommend this dealership! quick to help me. They thoroughly answered all my questions. Definitely recommend this dealership! More

Everybody was super helpful when my wife and I were trying to find end of lease options top notch thanks so much!👍 trying to find end of lease options top notch thanks so much!👍 More

Great experience and great deals here Magical experience by far the best car shopping experience Me and my wife Ever have Edgar and his team Made everything work in our favor by far the best car shopping experience Me and my wife Ever have Edgar and his team Made everything work in our favor More

Mark Nava was very helpful he explain me every detail of the car also he answer all my questions. Thank you Mark Nava the car also he answer all my questions. Thank you Mark Nava More

Thank you so much Mark Nava for your help you answered all my questions in Spanish. all my questions in Spanish. More

I did not see perfect dealer during using other brand but he is perfect dealer, Easy explain of my car. he is perfect dealer, Easy explain of my car. More

This dealership is amazing. Great staff and help put you in the right car for you. Great staff and help put you in the right car for you. More

On Jan 31, 2023, I took my 2021 RAV4 for Complementary Service for brand new cars. While checking in, the Service Adviser asked me if I needed Wheel Alignment even before the Technician had inspected the Service for brand new cars. While checking in, the Service Adviser asked me if I needed Wheel Alignment even before the Technician had inspected the car. I DECLINED since it had only 6,000 miles Plus and I did not noticed uneven wear of my tires nor does it pull to left nor right when running. After several days I received an 2 email from the Dealership asking me to schedule for Wheel Alignment as identified by Toyota Certified Technician as essential. However, the final Inspection Report by the Technician did not mention anything about the need of WHEEL ALIGNMENT. The word in the report that said "DECLINED WHEEL ALIGNMENT" was written by the Service Adviser and not by the Service Technician. Are Service Adviser trained to ask this question to In-coming customers? Toyota should be telling (not asking) Customers when they need Alignment. This practice could be DECEIVING to customers who know nothing about cars. . More