AutoNation Toyota Cerritos

I had a horrible experience bringing my car here for service. They did NOT deliver on their promises nor were they able to find my car. I waited for 35 minutes for them to find my car. And, while I was service. They did NOT deliver on their promises nor were they able to find my car. I waited for 35 minutes for them to find my car. And, while I was waiting for them to find my car, there was no free water in the waiting area (I refused to spend $1 on a bottle of water while I was being fprced to wait longer than expected). Thankfully, one of the valet employees was kind and accommodating and provided water for me. I finally received my vehicle but was disappointed to find that the initial concern that I had, the ONLY reason for taking it to a Toyota dealership, was not addressed. I will never return to Toyota Cerritos, not for service, not to purchase my next vehicle. More

Came in browsing for a used car and ended being convinced by Joseph to buy a brand new one. He was ver attentive to what I was looking for and provided excellent customer service. Very happy with my new RAV4 by Joseph to buy a brand new one. He was ver attentive to what I was looking for and provided excellent customer service. Very happy with my new RAV4! More

I recently bought a car from Toyota, and I’m very happy with my purchase! The service was excellent, the staff were friendly and professional, and the car runs perfectly. I highly recommend this company! P with my purchase! The service was excellent, the staff were friendly and professional, and the car runs perfectly. I highly recommend this company! Pleasure working with Mohamed and JC! More

Esteban was very very nice and helpful he really wanted to help me get a car and for that he cracked the deal for me. Even though it takes a long time but still they were very nice and helpful kept offerin to help me get a car and for that he cracked the deal for me. Even though it takes a long time but still they were very nice and helpful kept offering us food and beverages.And Peter too was so nice and helpful both were extremely nice. If you want a car go to Cerritos not Carson. More

The best dealership in the city! They really want to sell you a car I love them. The dealership in Carson didn't even try. Go to Cerritos AutoNation Toyota. They really want to sell you a car I love them. The dealership in Carson didn't even try. Go to Cerritos AutoNation Toyota. More

The staff was friendly and helpful throughout the process. It took longer than expected, but the final deal was fair and Collin made the financing part smooth. process. It took longer than expected, but the final deal was fair and Collin made the financing part smooth. More

Joseph Wagner is the reason why this place got 5 stars. As well as their Manager Carlos. The 2 month delay was disappointing but they cleared the air out. As well as their Manager Carlos. The 2 month delay was disappointing but they cleared the air out. More

Kind people helped me to take the best desicion by explaining every single step about the process of buying a car. explaining every single step about the process of buying a car. More

Best dealer for people to get a new car and helpful. Especially always having a good deal. Especially always having a good deal. More

This dealer pressured me through the whole process. Pressuring me to get a extended warranty before I test drove the car. Pressuring me to get a extended warranty before I test drove the car. More