AutoNation Toyota Cerritos

tony was so awesome with showing us exactly what we wanted, and showed us different options. he was very helpful and informative. his manager juan was also so helpful with my husband on purchasing his wanted, and showed us different options. he was very helpful and informative. his manager juan was also so helpful with my husband on purchasing his new car. More

It was a very freindly and great experience, would strongly reccomend. Thank you very much. strongly reccomend. Thank you very much. More

This was my first vehicle service experience at AutoNation Toyota of Cerritos and I would not recommend them! The drop-off was quick because I had an appointment for an oil and filter change serv AutoNation Toyota of Cerritos and I would not recommend them! The drop-off was quick because I had an appointment for an oil and filter change service but there was really no other questions asked about any issues I might be having. Brakes, noises, etc.. About 3 hours later a receive a call saying my vehicle is ready. Great! I go to my service adviser and she tells me I have to pick up my keys and paper work at the cashiers office. Okay... I pick my paper work and keys but no explanation of the service, recommendations or things I should look out for. I have to go back to the Adviser and ask her about anything I should look out for? She runs down the list of checks and concerns for the next time. I feel they failed in this department of customer service and advising me and seems like they just wanted to get people in and out. More

Courteous staff. Explained everything well. Answered all questions regarding estimate of services to be done. Thank you, David. Kwon Explained everything well. Answered all questions regarding estimate of services to be done. Thank you, David. Kwon More

If I could give Tony 6 stars I would. My wife and I went in not ‘needing’ a vehicle, but wanting a truck. We knew which one we wanted. Tony wasn’t pushy at all — He was 1st class. EXACTLY My wife and I went in not ‘needing’ a vehicle, but wanting a truck. We knew which one we wanted. Tony wasn’t pushy at all — He was 1st class. EXACTLY what a potential buyer wants in a salesman. Honest hustler who puts you, the buyer, first. Thank you Tony and Eric (finance manager). Highly Recommended dealership with grade A service. More

Oswaldo and his crew did a great job on my Camry. I was very pleased with the work they did to my car and how fast they got me into a loaner car while it was getting repaired. I was very pleased with the work they did to my car and how fast they got me into a loaner car while it was getting repaired. More

Very personable, courteous, and very knowledgeable about the car I wanted to purchase. We had previously visited two other different company dealershis to explore hybrid vehicles available and both of them the car I wanted to purchase. We had previously visited two other different company dealershis to explore hybrid vehicles available and both of them where trying to "milk" us of our hard earned $$$$: dealer upcharges of $10k for their basic models!!!(WTH). THIS DEALERSHIP did not do that: you paid what it was worth! More

The service person who helped did not help me. He was not knowledgeable about contacting my mechanical breakdown insurance and he said he called and they were closed on Saturday. I called directly He was not knowledgeable about contacting my mechanical breakdown insurance and he said he called and they were closed on Saturday. I called directly and they were open. I asked to speak to the manager two time and no one called me back. They acted once I said I’m picking up my car and taking it somewhere else. More

Great service, as usual. Michelle helped me determine what really needed attention on my 2007 Camry at this time. And what could be dealt with later. Will definitely be bac Michelle helped me determine what really needed attention on my 2007 Camry at this time. And what could be dealt with later. Will definitely be back when its time for my next service. More

The tech people are always friendly and ready to help. They explain in detail all the work that needs to be done. They explain in detail all the work that needs to be done. More