
AutoNation Toyota Cerritos
Cerritos, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 9:00 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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My experience has been HORRIBLE! I purchased a vehicle that broke down on my way home from the dealership and as I write this review, I still don't have the vehicle I purchased becau I purchased a vehicle that broke down on my way home from the dealership and as I write this review, I still don't have the vehicle I purchased because they are trying to get approval for the repairs. Are you kidding me? Clearly you guys didn't do a thorough inspection of this vehicle. Your 125 point inspection is a sham. It's been a month and I have to keep following up with them because no one calls me to let me know what's going on. I've waited to write a review because I was hoping things would improve, but it hasn't. My next move is to start naming names or speak with an attorney because this can't be legal. I've purchased many cars before and I have never had an experience like this before especially from a supposedly reputable dealership like Autonation! It's unbelievable how bad my experience has been. All I want is the car I purchased. If anyone from Autonation wants to reach out to me after this review, I welcome that, but if not, then I'll take further actions. More
We have been customers with Toyota Cerritos for 10 years. From the start of purchasing a car to servicing the car the customer service is always 100%. Adolfo is our service advisor and has always provided e From the start of purchasing a car to servicing the car the customer service is always 100%. Adolfo is our service advisor and has always provided excellent customer service, giving advice on all of our cars needs and helping us to maintain the cars performance. The associates at the rental desk are very friendly and extremely helpful. Thank you all….! More
Not happy about being sold a car with bad brakes and this dealership did not want to do anything about it. Kept giving me the run around since they are responsible for 90 days until the 3 year warranty kicks dealership did not want to do anything about it. Kept giving me the run around since they are responsible for 90 days until the 3 year warranty kicks in More
This dealership is trusted, efficient and reliable with great technician, customer service and communications. Have been going there since 2015 great technician, customer service and communications. Have been going there since 2015 More