AutoNation Toyota Cerritos

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find another dealership, Sales people great, maintenance department sucks they are not helpful at all. department sucks they are not helpful at all. More

Everybody was helpful, however I don’t really have a frame of reference to compare. Only leaving four stars because I was there for hours which is nobody’s fault as they clearly had a lot of cars to wor frame of reference to compare. Only leaving four stars because I was there for hours which is nobody’s fault as they clearly had a lot of cars to work on. More

Excellent service we buy two cars there and we receive a good service all time good service all time More

I have prepaid maintenance package. And every time I cam for the service the term is always changed. When they sold the package they said it will take care of every maintenance my car n And every time I cam for the service the term is always changed. When they sold the package they said it will take care of every maintenance my car needs for the next two years. But.. 'We only cover this, not cover that.." that is the response I got from the dealer when I brought my car back for periodic maintenance. And always have to pay extra few hundreds bucks each time. I don't know. Maybe the dealer needs to be more clear when selling pre-paid package?? More

The sales department is great, we worked with Nicholas and he was very accommodating of our requests. Even though the dealership is no-haggle, he threw in some extras for us because the car was a little s and he was very accommodating of our requests. Even though the dealership is no-haggle, he threw in some extras for us because the car was a little scratched up. Very happy with the experience overall. More

I had my regular appointment for general maintenance which was paid off when i bought the vehicle. I pulled in at 9;15 am and was out by noon as per the time given to me. during the waiting period I which was paid off when i bought the vehicle. I pulled in at 9;15 am and was out by noon as per the time given to me. during the waiting period I walked around the mall. I look forward to my next such appointment in few more months. Thank you so much. More

VERY FRIENLY PEOPLE KNOES WHAT THEY ARE DOING I WILL RECOMENDED TO MY FRIENDS AND FAMILY RECOMENDED TO MY FRIENDS AND FAMILY More

The facility is clean and staffs are very friendly. The price that they gave me was better compare to other dealerships that I visited. The process was quick and painless. Only complaint was the person The price that they gave me was better compare to other dealerships that I visited. The process was quick and painless. Only complaint was the person who prepared my finance paper. He could have alert me to let me know that he submitted my paperwork to a loan facility and that I should expect a phone call to verify my info. I got a call out of nowhere asking for personal information so I hung up. I’ve had to deal with identity theft before and it wasn’t fun. More

Service meet my expectations. Representative was knowledgeable and had great public relations took great care of us and my RAV4. Representative was knowledgeable and had great public relations took great care of us and my RAV4. More