AutoNation Toyota Cerritos

Very proffesional and honest on schedule on service. People are very accomdating to customer. I will do again People are very accomdating to customer. I will do again More

Carlos is accomodating & nice . .dealer is organize ..service is so fast ..so happy they accomodate me on this dealer .i dnt wanna go back to Auto nation buena park anymore..im happy .dealer is organize ..service is so fast ..so happy they accomodate me on this dealer .i dnt wanna go back to Auto nation buena park anymore..im happy here😍.,100% satisfied More

Not friendly and didn’t make things a smooth transition. Lack communication and flexibility. Threw me through loops when things could be done and just they didn’t want to do it. Did not go through all the f Lack communication and flexibility. Threw me through loops when things could be done and just they didn’t want to do it. Did not go through all the features on the vehicle to ensure I could function the vehicle properly. Submit incorrect agreement to bank versus what I actually signed. This was my second time buying from this dealer and this was the most unpleasant visit. More

I dropped off my car for a noisy air conditioning diverter motor. The driver side was pushing out warmer air than the passenger side. The motor was replaced with a labor fee of $300 (Note: easy acc diverter motor. The driver side was pushing out warmer air than the passenger side. The motor was replaced with a labor fee of $300 (Note: easy access and 3 screws). I tested the temperature when I got home with an infrared thermometer. The passenger air temp was at 54 degrees while the driver side was at 64 degrees. I called my service adviser and he spoke with the technician who said that the air coming out was cool, but he did not test it with a thermometer. I also checked the movement of the diverter motor and when the temperature setting is set to LOW, the diverter appears to not fully travel to the opposite side of HEAT. So, apparently, the technician did not hook up the computer to the system to check the position, functionality, and proper calibration of the motor / damper. My service advisor said that he will be back on Friday, I will bring the vehicle back then so the air conditioning can be properly repaired. Thank you. More

Everything went great once I got to the dealership for my service for my Camry. service for my Camry. More

Adam Ramirez in sales was helpful in purchasing my new Corolla Cross XLE. He always kept me informed on the status on my car. As soon as the car arrived to dealer he gave me a phone call letting me it was Corolla Cross XLE. He always kept me informed on the status on my car. As soon as the car arrived to dealer he gave me a phone call letting me it was in. Very responsible person. More

The service agent stefani was very pleasant and informative. She was very helpful and kept me informed. informative. She was very helpful and kept me informed. More

Gregory Hammann did everything very efficiently as he could with todays way allocations, for us could with todays way allocations, for us More

My RAV4 wouldn’t start and was towed in for service. The next day when I picked up the car the service manager couldn’t tell me what the problem was. The mechanic didn’t write what was done to fix it. The next day when I picked up the car the service manager couldn’t tell me what the problem was. The mechanic didn’t write what was done to fix it. They only wrote that they fixed a secondary issue. No charge per warranty, but I wish I knew what was wrong. More

I really appreciated Claudia as my service advisor! I wish I could’ve met her sooner. She was very kind and communicative. She actually texted me to let me know my car was ready which was helpful! I wish I could’ve met her sooner. She was very kind and communicative. She actually texted me to let me know my car was ready which was helpful! More