AutoNation Toyota Cerritos

Meh. .. I wouldn't say I had a great experience. The best one I dealt with and the only one I would recommend is Robby in the finance department. He was ve .. I wouldn't say I had a great experience. The best one I dealt with and the only one I would recommend is Robby in the finance department. He was very personable, willing to help, and just fun to work with. The rest of them, I wouldn't say I would recommend. I had a frustrating experience and just when I thought they were trying to make it right, it went back to frustrating. And, whoever serviced the vehicle, put the wrong oil filter on it. So after buying the car, I had to take it into the shop to get the oil leak looked at and end up paying for an oil change (that was just done recently). The whole process took much longer than it should have and they seemed like they didn't really care. More

My service advisor Umi was great. ..i wish the 3 hour long 1st service could have been shorter besides tire rotation and inspection was just what they did. I was expecting an oil chang ..i wish the 3 hour long 1st service could have been shorter besides tire rotation and inspection was just what they did. I was expecting an oil change for that 3 hour wait having bumper to bumper warranty and extended warranty More

This is my third visit with this dealership… I feel satisfied whenever I leave this place after my car check up/ maintenance…maybe because the agents who attended my car gave me all the information th satisfied whenever I leave this place after my car check up/ maintenance…maybe because the agents who attended my car gave me all the information that I need to make informed decision. More

Great service and very professional, and I would recommend all of my friends go to Autonation. recommend all of my friends go to Autonation. More

I came in without an appointment, but the service people did an excellent job of working with me, and had my work finished quickly. They we’re very courteous and efficient. They went the extra mile to conne did an excellent job of working with me, and had my work finished quickly. They we’re very courteous and efficient. They went the extra mile to connect with me, I did not feel like just another customer. More

Advisor Ali was very helpful he walked me through on my car appreciated his service car appreciated his service More

Gregory helped me get into the Corolla Hybrid i wanted with no hassle. It was quick and easy. Thanks, i will definitely recommend to my friends and family! with no hassle. It was quick and easy. Thanks, i will definitely recommend to my friends and family! More

Buying a car after pandemic time with all the market adjustment price have made buyers frustrated. With AutoNation Toyota Cerritos, the invoice with options and services is clearly identified. No pressu adjustment price have made buyers frustrated. With AutoNation Toyota Cerritos, the invoice with options and services is clearly identified. No pressure for buyer to make commitment. More

Professional and excellent customer service to Jason Nguyen. Thanks for making my buying process fast and stress-free. Nguyen. Thanks for making my buying process fast and stress-free. More

Not satisfied with the response provided by the staff. Felt that there was no intention of helping. Felt that there was no intention of helping. More