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AutoNation Toyota Cerritos

Cerritos, CA

4.7
2,185 Reviews
For Cerritos residents, there is no better place for Toyota cars and SUVs than AutoNation Toyota Cerritos. Our expansive showroom is located just across from Los Cerritos Center at the Cerritos Auto Square. Featuring one of the largest inventories of new and used Toyota models in town, we are sure to have the perfect vehicle for you! Visit our showroom in-person or online and schedule a test drive today.
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18700 Studebaker Road

Cerritos, CA

90703

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Showing 2,185 reviews

June 11, 2022

Adam Ramirez was our sales representative at AutoNation Toyota. He did an excellent job assisting us with the purchase of our 2017 Jeep Sahara. He was very professional, friendly and courteous. Also, he wa More

by Dwight.Patton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Ramirez
Jun 13, 2022 -

AutoNation Toyota Cerritos responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

June 11, 2022

My experience was fantastic! Process was quick and painless. Everyone was super friendly and I got the car I wanted at a great price! Thank you for a great experience! More

by Briwisdom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick, Rudy, Albert
Jun 14, 2022 -

AutoNation Toyota Cerritos responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

June 11, 2022

They need more technicians because there good of what day do but when it comes to waiting time is to much! More

by Chuy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dont want that
Jun 14, 2022 -

AutoNation Toyota Cerritos responded

Hello, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

June 11, 2022

The dealership is set up and organized well. I felt that since I was waiting for the vehicle that I would have had more face to face communication from my service rep. I had to go to him. More

by carl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
do not remember his name
Jun 14, 2022 -

AutoNation Toyota Cerritos responded

Hello Carl, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.

June 11, 2022

I recommend everything is easy and clear But I heard a noise in ma truck and they toyata mechanic checked and the is nothing but I'm not so comfortable with this noise More

by Gabriel sojas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forgot
Jun 14, 2022 -

AutoNation Toyota Cerritos responded

Hello Gabriel, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 10, 2022

My sales person was AMAZING! (Patty Perez) Very understandable. She did her best to met my needs. Great first experience! More

by Thelma.herrera
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patty Perez
Jun 13, 2022 -

AutoNation Toyota Cerritos responded

Hi, thank you for your kind review; we are happy to pass along your comments to Patty here at AutoNation Toyota Cerritos! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

June 10, 2022

As far as the dealership goes it’s a clean and spacious place their advisors are courteous the only complaint I have is the wait time 3 hours for an oil change and wheels alignment it’s just way to much More

by Patient
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t have the name on hand right now
Jun 13, 2022 -

AutoNation Toyota Cerritos responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!

June 10, 2022

Excellent customer service by Carlos Lopez & maintenance team in checking all required systems. Will definitely come again. More

by clydeyamaguchi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Lopez
Jun 13, 2022 -

AutoNation Toyota Cerritos responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

June 10, 2022

Wanted service was not done as the required time (3 hours) was more than the estimated time provided (45 minutes) and the shuttle service was only 10 miles with no anticipated wait time. Waste of time More

by RAV4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ahmad
Jun 13, 2022 -

AutoNation Toyota Cerritos responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Cerritos. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (562) 802-4000 to discuss what we can do to help.

June 09, 2022

Exceptional customer service! Tony made sure he listened to what I wanted while being transparent about the process. From start to finish, he went above & beyond to make my experi More

by S. Johnson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony, Mark, James
Jun 10, 2022 -

AutoNation Toyota Cerritos responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

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