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AutoNation Toyota Cerritos

Cerritos, CA

Overview
Reviews
Vehicles
4.7
2,277 Reviews
For Cerritos residents, there is no better place for Toyota cars and SUVs than AutoNation Toyota Cerritos. Our expansive showroom is located just across from Los Cerritos Center at the Cerritos Auto Square. Featuring one of the largest inventories of new and used Toyota models in town, we are sure to have the perfect vehicle for you! Visit our showroom in-person or online and schedule a test drive today.
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18700 Studebaker Road

Cerritos, CA

90703

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Showing 2,277 reviews

July 07, 2022

The responses to my questions at drop off for my 5k miles service were very dismissive. I inquired about a tailgate at parts and I was pretty much talked out of it. The cashier gal had zero interest in answe More

by oreosis2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jairo, and i didn’t get anyone else’s name.
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Jul 08, 2022 -

AutoNation Toyota Cerritos responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Toyota Cerritos take our reviews very seriously. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (562) 802-4000 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

July 07, 2022

Michelle in service is excellent. She cares for the customers and she has as great knowledge of the business. Michelle is the best and this dealership is top notch. More

by SteveO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Hernandez
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Jul 08, 2022 -

AutoNation Toyota Cerritos responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

July 07, 2022

The staff was friendly and helpful gave me all the information I needed to make my purchase More

by Fercrz198228
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan lino
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Jul 08, 2022 -

AutoNation Toyota Cerritos responded

Hi, we are pleased to hear you had such a positive experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

July 05, 2022

I got my car on time when I got oil change and honored my discount coupon. More

by eltel58
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali
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Jul 06, 2022 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

July 05, 2022

This dealership is very helpful and friendly to the customers. They were able to fix our car. More

by jsunada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
There were many helpful employees
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Jul 06, 2022 -

AutoNation Toyota Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

July 04, 2022

Great selection, prices are right help with salesperson the great patience, the credit department very clear with his offers More

by Rcuevas51
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie/ Erick/Alex
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Jul 05, 2022 -

AutoNation Toyota Cerritos responded

Hi, we appreciate you taking the time to leave us a response. Feel free to stop by if you ever need any more help.

July 04, 2022

My 3rd purchase here and I’m satisfied every time, I wouldn’t go any where else! More

by JReyes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom , Jessie
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Jul 05, 2022 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

July 04, 2022

Great and timely service. Michelle was able to get both our cars serviced and testing when ready for pick up More

by ngarcia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Hernandez
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Jul 05, 2022 -

AutoNation Toyota Cerritos responded

Hi Ngarcia, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 04, 2022

Hands down best dealer I've ever been to, great customer service and all around friendly staff. More

by jmartinez198103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron
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Jul 05, 2022 -

AutoNation Toyota Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Jul 05, 2022 -

jmartinez198103 responded

Thanks will do.

July 04, 2022

I loved AutoNation Toyota Cerritos! The staff were so kind and helped me with the consultation meticulously as if it were my job. I felt comfortable and satisfied while waiting for t More

by Nina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Syed Donado
Report | Print
Jul 05, 2022 -

AutoNation Toyota Cerritos responded

Hi Nina, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

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