Back

AutoNation Toyota Cerritos

Cerritos, CA

4.6
2,147 Reviews
For Cerritos residents, there is no better place for Toyota cars and SUVs than AutoNation Toyota Cerritos. Our expansive showroom is located just across from Los Cerritos Center at the Cerritos Auto Square. Featuring one of the largest inventories of new and used Toyota models in town, we are sure to have the perfect vehicle for you! Visit our showroom in-person or online and schedule a test drive today.
Contact Dealership

18700 Studebaker Road

Cerritos, CA

90703

Directions

By Type

Showing 2,147 reviews

May 10, 2022

Great customer service. Explain everything to me. Answered all my questions. Clean friendly atmosphere. Could offer more discount More

by msldm@sbcglobal.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ozzy
May 11, 2022 -

AutoNation Toyota Cerritos responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

May 10, 2022

I come here knowing I'm going to pay much more for service but I swallow that hard pill . I always use their shuttle service but NOT this time. I was refused a ride home while they worked on my car an More

by Diana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Larger front desk female
May 12, 2022 -

AutoNation Toyota Cerritos responded

Hi Diana, we appreciate you taking the time to respond. The staff at AutoNation Toyota Cerritos take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (562) 802-4000 to discuss what we can do to help.

May 10, 2022

This dealer (Toyota Cerritos) is the best dealer ever. I deal with them since 2013 and every time they give me the best deal and best service. Last time I went for my Vehicle maintenance, I has a problem More

by doda72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Wasnok
May 10, 2022 -

doda72 responded

This dealer (Toyota Cerritos) is the best dealer ever. I deal with them since 2013 and every time they give me the best deal and best service. Last time I went for my Vehicle maintenance, I has a problem with my Vehicle Service agreement, I meet with Thomas Wasnok, he was very kind, helpful and so patient, he solved my issue and he make my day, really Thomas Wasnok is a big gain for Toyota Cerritos dealer. Thank Toyota Cerritos and thank you Thomas Wasnok really i appreciate it.

May 10, 2022

This dealership was excellent and is give the sells rep that assisted me "Samelia" a 10 star rating.. thank you More

by Salcidocee48
Recommend Dealer
Yes
Employees Worked With
Samalia
May 12, 2022 -

AutoNation Toyota Cerritos responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

May 10, 2022

They are always friendly when I come here. They overcharge for their services, but I am already aware and know this ahead of time. Thankfully, I am able to use AAA discount. It's only 10%, More

by sdb91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannot remember
May 12, 2022 -

AutoNation Toyota Cerritos responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

May 09, 2022

my visit to the dealership was fairly pleasant. All the staff the I encountered were very friendly and helpful. More

by Jovita McCoy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salman Bickiyas, Angel and Robby Cuevas
May 10, 2022 -

AutoNation Toyota Cerritos responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

May 09, 2022

Service agent and employee involved are courteous. Maintenance works completed on time as promised. Recommendation of additional future maintenance tasks are reasonable. More

by MySienna1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudia.
May 10, 2022 -

AutoNation Toyota Cerritos responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 09, 2022

I wanted to give a big thank you to AutoNation Toyota or Cerritos! I was looking to get a 2nd vehicle with financing. It was a hard sale for what I was looking for. I did a inquiry on a used vehicle. Henry More

by Michael clay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Mendez
May 10, 2022 -

AutoNation Toyota Cerritos responded

Hi Michael, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Toyota Cerritos. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 09, 2022

Service was good, I appreciate the personal attention and the timely manner my car was repaired. They addressed any concerns I had courteously. Thank you, I’m planning on being a loyal customer. More

by cheryl1993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jairo Gonzalez
May 10, 2022 -

AutoNation Toyota Cerritos responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 09, 2022

We went in to buy a new car for my daughter. The salesmen Rene was very nice. The finance manager was awful!! He ruined our entire experience with his horrible attitude. What should have been a More

by Southernsierras
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rene
May 10, 2022 -

AutoNation Toyota Cerritos responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (562) 802-4000 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon. Take care!

...
169
...