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AutoNation Toyota Cerritos

Cerritos, CA

Overview
Reviews
Vehicles
4.6
2,147 Reviews
For Cerritos residents, there is no better place for Toyota cars and SUVs than AutoNation Toyota Cerritos. Our expansive showroom is located just across from Los Cerritos Center at the Cerritos Auto Square. Featuring one of the largest inventories of new and used Toyota models in town, we are sure to have the perfect vehicle for you! Visit our showroom in-person or online and schedule a test drive today.
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18700 Studebaker Road

Cerritos, CA

90703

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Showing 2,147 reviews

May 09, 2022

Thank you, AutoNation, for being courteous, helpful, professional and a pleasure to work with. The service was excellent and they listened and answered any questions that I had. The personal attention w More

by yoda077
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ozzy
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May 10, 2022 -

AutoNation Toyota Cerritos responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

May 09, 2022

Made it easy and comfortable given the circumstances of low volume. Friendly and understanding. We had gone to several different dealerships over the last month almost given up then came here and was sold. More

by carmenm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin
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May 10, 2022 -

AutoNation Toyota Cerritos responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 09, 2022

I connected with very kind and professional staff that took the time to all my questions. They make service process ad pleasant experience. More

by Virgiee72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonia
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May 09, 2022

I purchased my Corolla from here in 2006, and have had it serviced here many times. Friendly, efficient staff. Kept communications up to date and clear. More

by Thomas Van Winkle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Nevarez
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May 10, 2022 -

AutoNation Toyota Cerritos responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

May 08, 2022

Worst I have ever been teated I am a loyal customer I will never come back again. More

by bkwkochan
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nickolas and rudy
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May 10, 2022 -

AutoNation Toyota Cerritos responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Toyota Cerritos take our reviews very seriously. If you would be willing to give us another chance in the future, please reach out to our General Manager at (562) 802-4000. We would appreciate the chance to turn your experience around.

May 08, 2022

Steve made my visit very nice and pleasant. Was there a Total of 2 hours and a 1//2. Came out out with my 2022 Camry SE More

by Peter Lara
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
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May 10, 2022 -

AutoNation Toyota Cerritos responded

Hi Peter, thank you so much for the positive review! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 08, 2022

Internet sales was helpful and convenient, they didn’t use pressure tactics and kept in contact. More

by lake888
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Mendez
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May 10, 2022 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 07, 2022

The dealership seems to be missing something. Not as friendly as I would have thought. Felt loyalty there since I bought my new vehicle there and did my initial free oil changes there, but now wi More

by Mingop724
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul. Ali
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May 09, 2022 -

AutoNation Toyota Cerritos responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Cerritos. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (562) 802-4000 -- we hope to hear from you soon.

May 07, 2022

Needs better customer service. More attention with customer and their needs in service dept. Better communication with customer. More

by Nlrodriguez14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michelle.
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May 09, 2022 -

AutoNation Toyota Cerritos responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (562) 802-4000. We hope to hear from you.

May 06, 2022

adviser was helpful got my car back pretty quick the food bar at dealer was great More

by lisamv1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not sure
Report | Print
May 09, 2022 -

AutoNation Toyota Cerritos responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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