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AutoNation Toyota Cerritos

Cerritos, CA

4.7
2,231 Reviews
For Cerritos residents, there is no better place for Toyota cars and SUVs than AutoNation Toyota Cerritos. Our expansive showroom is located just across from Los Cerritos Center at the Cerritos Auto Square. Featuring one of the largest inventories of new and used Toyota models in town, we are sure to have the perfect vehicle for you! Visit our showroom in-person or online and schedule a test drive today.
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18700 Studebaker Road

Cerritos, CA

90703

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Showing 2,231 reviews

April 23, 2022

If you want great customer service you got to go with George Samor. Thank you for helping me with my Rav4 purchase. More

by Marcos C.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George, Samor
Apr 26, 2022 -

AutoNation Toyota Cerritos responded

Hi Marcos, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

April 22, 2022

My experience was good but long; however, Thomas assisted me by checking me in quickly, friendly demeanor, came back to informed me that my car was not ready in the estimated timeframe. More

by thompson_ronnetta
Recommend Dealer
Yes
Employees Worked With
Thomas Wasnok
Apr 24, 2022 -

AutoNation Toyota Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 22, 2022

I don't trust this dealership. I need to find another to do my maintenance. More

by Badillo_maggie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't remember
Apr 24, 2022 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (562) 802-4000. We'd appreciate the chance to make your experience a positive one.

April 22, 2022

Pleased with the customer service I received. Henry was very friendly, helpful, & courteous I would definitely would work with him on my next purchase. I felt the finance person was rushing us More

by allofusuttons
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Mendez
Apr 25, 2022 -

AutoNation Toyota Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 21, 2022

I have always been very pleased with the service I have received at Autonation Toyota Cerritos. The people there have always been courteous and totally professional. More

by flyte534
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Aguirre
Apr 24, 2022 -

AutoNation Toyota Cerritos responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota Cerritos. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

April 20, 2022

The staff are great and very knowledgeable. Only downside is there are long wait times for the service department and they tend to run over the estimated time. I went to get an extra key for my More

by Evan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Hernandez
Apr 23, 2022 -

AutoNation Toyota Cerritos responded

Hi Evan, thank you for leaving this detailed feedback about your experience with our dealership. If you are willing to give us another chance, please reach out to us at (562) 802-4000 to speak to our manager directly.

April 20, 2022

I arrived 30 min early for 7am appointment, Bianca got me started at 6:50am. She said a few mechanics were already ready to go so they started the service right away. I had 3 different service repairs done, More

by Tgmillsaps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bianca
Apr 24, 2022 -

AutoNation Toyota Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 20, 2022

I was shocked by much higher price than I anticipated. Only tire replacement costed more than $400. I feel I paid for unnecessary service. More

by JKK
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
not listed
Apr 24, 2022 -

AutoNation Toyota Cerritos responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Toyota Cerritos take our reviews very seriously. If you are willing, please call our General Manager at (562) 802-4000 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

April 20, 2022

Great friendly helpful people work here and they answer any questions u may have makes going in for maintenance or any other reason a great experience More

by juniorsanchez237
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oswaldo, Frank Tindall, Robert Aguirre
Apr 24, 2022 -

AutoNation Toyota Cerritos responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 19, 2022

Very nice customer assistance, I like how they attend to you and you don’t waste a lot of time with them More

by Onwenna3488
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louise Evans, Michelle Hernandez, Juan Herrera, Margaret Kang, William Lima, Billy Macaraeg, Miguel Moran, Melissa Shaffer, Michael Som, Nick Stonawski
Apr 23, 2022 -

AutoNation Toyota Cerritos responded

Hi, We are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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