AutoNation Toyota Cerritos

Most service advisors are inexperienced. Services are offered with no real need, leaving the feeling of being taken advantage of. Cafe needs MAJOR improvement. Opens 8am, 1hr after service Services are offered with no real need, leaving the feeling of being taken advantage of. Cafe needs MAJOR improvement. Opens 8am, 1hr after service dept opens. No food, no coffee for 1hr. Rude BAD attitude, every time from guy running it. He needs to go. More

Went for battery check up and they were able to diagnose the problem and fix it. the problem and fix it. More

All representatives are kind and explain well. I satisfied all service. All processes were smoothly flowing. I satisfied all service. All processes were smoothly flowing. More

Sergio was great on customer service but your company needs new computers and system because I spend 3 extra hrs on finances needs new computers and system because I spend 3 extra hrs on finances More

Amazing customer service, thank you Samila for helping us with the whole process you are the best. Keep your hard work 👌🏻 with the whole process you are the best. Keep your hard work 👌🏻 More

I've had my Lexus RX 350 for 4 weeks now, and am absolutely thrilled with it. Salesman Calvin Kalonda was extremely helpful, and understood how serious of a decision this was for me. He did not absolutely thrilled with it. Salesman Calvin Kalonda was extremely helpful, and understood how serious of a decision this was for me. He did not pressure or push me, but rather served as an advisor throughout the entire process. My previous car was a Corolla from AutoNation Buena Park, and I knew I was sticking with an AutoNation Toyota dealership. I only serviced that Corolla at the dealership, and plan to do the same with my RX 350. I'm thankful to Calvin and management for treating me like family. Cheers to hopefully many years with my Lexus! – Brian H. More

Excellent customer service and quick service completely satisfied with overall service . Was happy with everything. Keep doing a great job. satisfied with overall service . Was happy with everything. Keep doing a great job. More

I was treated very nice and had a long car which was good even though it was a truck but better than nothing. I can’t remember the girls name that helped me but she was very very nice. even though it was a truck but better than nothing. I can’t remember the girls name that helped me but she was very very nice. More

I had been searching for a Toyota Tacoma for a while now and after visiting a few Toyota dealerships in my area I always walked out disliking the experience. When I visited AutoNation Toyota Cerritos, we we and after visiting a few Toyota dealerships in my area I always walked out disliking the experience. When I visited AutoNation Toyota Cerritos, we were greeted by JC and boy did he make all the difference with his charismatic personality. Most auto salespeople would be tired and wanting to go home at 8pm on a Saturday night but JC was enthusiastic, energetic, and very approachable. The day I visited, there was hardly any inventory but JC was able to show me a few alternatives and talked pricing for a car that wasn't even delivered yet. JC was able to follow up with me during the week that it was suppose to get there. In the end, I was able to get the truck that I wanted, a white Toyota Tacoma 4x4 Off Road. Thanks JC!! Hands down, I recommend working with him. More