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AutoNation Toyota Cerritos

Cerritos, CA

Overview
Reviews
Vehicles
4.6
2,149 Reviews
For Cerritos residents, there is no better place for Toyota cars and SUVs than AutoNation Toyota Cerritos. Our expansive showroom is located just across from Los Cerritos Center at the Cerritos Auto Square. Featuring one of the largest inventories of new and used Toyota models in town, we are sure to have the perfect vehicle for you! Visit our showroom in-person or online and schedule a test drive today.
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18700 Studebaker Road

Cerritos, CA

90703

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Showing 2,149 reviews

September 17, 2021

Awesome service from Salman the sales rep at auto nation and mark in finance. Thanks for the great customer service! More

by Bert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salman sales and Mark in finance
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Sep 24, 2021 -

AutoNation Toyota Cerritos responded

Hi Bert, thanks for your praise and kind comments about our team. We always strive to provide personable and excellent customer service. Thank you again for the review! We hope to see you soon!

September 16, 2021

Pedro was very helpful, and professional. He wanted to make sure to address all my concerns. More

by crsnchz10carlos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro
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Sep 17, 2021 -

AutoNation Toyota Cerritos responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Cerritos! If you have any further questions, please give us a call. We're always happy to help!

September 15, 2021

I wish to commend service advisor Anthony Nevarez. He listened attentively to the service I felt I needed and offered his professional advise without pressure. The cost was given and length of wait advi More

by mlvansooy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Nevarez
Report | Print
Sep 17, 2021 -

AutoNation Toyota Cerritos responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Cerritos! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 15, 2021

They didn’t take care of the problem in 9/13/21 going back today 9/14/21 waste of time! I will still need to go back when the part arrives. Bought my car on 5/5/21 to soon to be having these problems More

by Sandoval08girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christian, Rios
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Sep 18, 2021 -

AutoNation Toyota Cerritos responded

Hi. We are disappointed to learn of your experience here at AutoNation Toyota Cerritos, but will take this opportunity to improve. Please reach out to us at (562) 802-4000 when you can so we can address this situation directly. Thank you and have a great day.

September 14, 2021

Awesome deal, helping us to the fullest extent they can just to have what we wanted for More

by EPITACIO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Bahar
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Sep 17, 2021 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 13, 2021

The service writer was friendly enough. And he went through the list of items that he was probably trained to push. However, a close review of the last service mileage would be helpful when dealing wit More

by wwilliams1066232
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ali Asghar Tremasi
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Sep 17, 2021 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

September 13, 2021

When i brought my truck in for a recall they said, they would do a complimentary inspection, which included the battery. Within 2 weeks the battery failed, which makes me wonder if the really checked it, o More

by Mands.spangler
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Robert Aguirre
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Sep 15, 2021 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

September 13, 2021

I waited longer than usual for my service even though I was there ahead of time. More

by mattjr05
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Bianca Medrano
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Sep 17, 2021 -

AutoNation Toyota Cerritos responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (562) 802-4000 -- we hope to hear from you soon.

September 12, 2021

Carlos Lopez is very accommodating and helpful. He goes above and beyond with his customer service. We are satisfied and happy with the service we received. More

by MC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Lopez
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Sep 13, 2021 -

AutoNation Toyota Cerritos responded

Hi, thank you so much for your positive comments about Carlos. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 12, 2021

I’ve been coming to TOC for 15 years and service has always stellar! My advisor explained everything and gave excellent customer service. I would definitely reccomend More

by Elmyra100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudia noguera
Report | Print
Sep 15, 2021 -

AutoNation Toyota Cerritos responded

Hi, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of AutoNation Toyota Cerritos and we hope to be of service again in the future.

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