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AutoNation Toyota Cerritos

Cerritos, CA

4.6
2,149 Reviews
For Cerritos residents, there is no better place for Toyota cars and SUVs than AutoNation Toyota Cerritos. Our expansive showroom is located just across from Los Cerritos Center at the Cerritos Auto Square. Featuring one of the largest inventories of new and used Toyota models in town, we are sure to have the perfect vehicle for you! Visit our showroom in-person or online and schedule a test drive today.
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18700 Studebaker Road

Cerritos, CA

90703

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Showing 2,149 reviews

September 10, 2021

Service person was very friendly and he let me know the time and service they will perform. What else can I say to make it 25 word minimum? More

by My review
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know the name
Sep 13, 2021 -

AutoNation Toyota Cerritos responded

Hi, your comments keep us motivated and working hard for all our guests! We always strive to provide personable and excellent customer service. Thank you for the review!

September 09, 2021

The techs that meet you at appointment need more better customer service . I had to talk with the director which got things done. Needs more work. More

by Tacothebest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul something
Sep 13, 2021 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (562) 802-4000 to discuss what we can do to help.

September 07, 2021

I bought RAV4 in Cerritos Toyota, last 4 years I feel most of Customer service people always with good experience and nice, especially David Kwon and other girl (forget her name) they present very good e More

by Collins1989ppy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Yoo, Michelle Hernandez, Melissa Shaffer
Sep 09, 2021 -

AutoNation Toyota Cerritos responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Cerritos! Thank you again for being one of our valued guests and we look forward to your next visit!

September 06, 2021

Even with 5 stars it was still a lengthy process but after the service my car was smooth. So it was worth it.. Thank You More

by ACenters
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Did remembwr the name
Sep 07, 2021 -

AutoNation Toyota Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

September 06, 2021

4.5 hour wait for what I was told was a 2.5 hour timeframe Advisor never updated me about the change in pickup window Not confident if the advisor actually communicated my concern about the dr More

by Jazz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michelle Hernandez
Sep 09, 2021 -

AutoNation Toyota Cerritos responded

Hi Jazz, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (562) 802-4000 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

September 06, 2021

Always happy when Ms. Claudia helps me with my customer service needs and I appreciate her customer service when I visit the Toyota dealer In Cerritos More

by rizs33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudia , Robert Aguirre
Sep 07, 2021 -

AutoNation Toyota Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 05, 2021

Very pleased with their service. Service advisor offered a multi oil service package which will save me money in the long run while ensuring I will become a repeat customer. Customer lobby equipped with tv More

by david_jaime
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gordon Li
Sep 07, 2021 -

AutoNation Toyota Cerritos responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 03, 2021

Everybody at Toyota Cerritos was very professional and courteous fine experience sales person Arina Yefimova was very knowledgeable about vehicle even came back with a lower interest-rate then was advert More

by Luiscuen70
Price
Recommend Dealer
Yes
Employees Worked With
Arina Yefimova, Mark Bell
Sep 06, 2021 -

AutoNation Toyota Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 03, 2021

I brought my car in for its first service at 5000 miles. Michelle was very friendly and all around I had a great experience with Toyota of Cerritos! More

by AshleyEgge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Hernandez
Sep 06, 2021 -

AutoNation Toyota Cerritos responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Toyota Cerritos. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 02, 2021

They have a lot of staff that will help you all through out and not leaving you behind. My agent is very professional, knowledgeable about the cars . They're supportive and listen to your specific needs. More

by lylehaelar_mole
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Quezada, Michael Redondo, Adam Alsadek
Sep 06, 2021 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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