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AutoNation Toyota Cerritos

Cerritos, CA

4.6
2,149 Reviews
For Cerritos residents, there is no better place for Toyota cars and SUVs than AutoNation Toyota Cerritos. Our expansive showroom is located just across from Los Cerritos Center at the Cerritos Auto Square. Featuring one of the largest inventories of new and used Toyota models in town, we are sure to have the perfect vehicle for you! Visit our showroom in-person or online and schedule a test drive today.
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18700 Studebaker Road

Cerritos, CA

90703

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Showing 2,149 reviews

August 26, 2021

The service writer was very friendly.Thank you for your help. More

by LuisBatson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudia
Sep 03, 2021 -

AutoNation Toyota Cerritos responded

Hello, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

August 26, 2021

Had a 9:40am appointment. I waied 25 minutes past my appointment. A car showed up in the "no appt. Line and was helped before me. More

by Paulbrowne06
Customer Service
Recommend Dealer
Yes
Employees Worked With
Michelle Hernandez
Aug 26, 2021 -

Paulbrowne06 responded

Had a 9:40am appt. I waited 25 mins. past my appt. A car showed up in the no appt. line and was helped before me. I waited another 10 mins. before help.

August 26, 2021

Service writer gordon li was excellent communication on the statues of my vehicle informed me of future service and why they are recommended. Thank you More

by Jonathan R45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Li, Gordon
Sep 03, 2021 -

AutoNation Toyota Cerritos responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

August 25, 2021

They didn't wash the car after service. Although the service advisory did get me a $20 discount coupon. Other than that I'm satisfied. More

by probaterealestate
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Hernandez
Aug 31, 2021 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

August 25, 2021

Dennis Garcia Chavez is an excellent sales person and wasted no time getting me into exactly the Toyota I was looking for! This was the best car buying experience I have had yet. More

by gregstevenson787
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Garcia Chavez
Aug 31, 2021 -

AutoNation Toyota Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 23, 2021

Samlia was very helpful and had a great attitude will highly recommend to family and friends More

by Sharon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samlia
Aug 27, 2021 -

AutoNation Toyota Cerritos responded

Hi Sharon, thanks so much for the warm recommendation of the team here at AutoNation Toyota Cerritos. Drive safe, and we'll see you on the road.

August 23, 2021

Armando García,Service Department was very professional and courteous during my visit at the service department. He did the extra support by helping me to set up the blue tooth in order to receive phone c More

by mmbpg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando García
Aug 27, 2021 -

AutoNation Toyota Cerritos responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 22, 2021

Great customer service from Jason Nguyen all good and help More

by salsa67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Nguyen
Aug 27, 2021 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 22, 2021

Almost 4 hours to check and diagnose my car from 12:00 pm till 3:50 pm plus they charge $189.00 for only diagnose the light in my car other dealer like Toyota Downey didn’t charge you for check any light in More

by Mohamedsaleh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jairo Gonzalez
Aug 27, 2021 -

AutoNation Toyota Cerritos responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (562) 802-4000. We'd appreciate the chance to make your experience a positive one.

Aug 27, 2021 -

Mohamedsaleh responded

Hello : thanks for your reply but I tried to call the general manager as he requested from me today many times but I cannot reach him I left for him a message but not reply till now no one discuss with me till now why I give bad review for this dealer ship

August 22, 2021

Big and clean dealer ship but finance officer ( Mr. Bahzad) was so mean, He pressured and rushed me to sign all, we complete all the paper works less than 6 minutes, there was no time to verify what I More

by Ho Tran
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mr.Bahzad
Aug 27, 2021 -

AutoNation Toyota Cerritos responded

Hello, we are deeply disappointed by your experience at AutoNation Toyota Cerritos. Please call our General Manager at (562) 802-4000 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

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