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AutoNation Toyota Cerritos

Cerritos, CA

Overview
Reviews
Vehicles
4.7
2,286 Reviews
For Cerritos residents, there is no better place for Toyota cars and SUVs than AutoNation Toyota Cerritos. Our expansive showroom is located just across from Los Cerritos Center at the Cerritos Auto Square. Featuring one of the largest inventories of new and used Toyota models in town, we are sure to have the perfect vehicle for you! Visit our showroom in-person or online and schedule a test drive today.
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18700 Studebaker Road

Cerritos, CA

90703

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Showing 2,286 reviews

September 26, 2021

mileage not noted accurate upon arriving or leaving and wouldn't fix it when i asked More

by gleason.linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ali
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Sep 28, 2021 -

AutoNation Toyota Cerritos responded

Hello, we appreciate you taking the time to leave us this feedback. Please feel free to stop by or reach out to us at (562) 802-4000. We appreciate the chance to turn your customer experience around. Thank you.

September 23, 2021

They have a large amount of inventory, but they tend to make bad offers on trade-ins. More

by Kt77
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Amini
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Sep 26, 2021 -

AutoNation Toyota Cerritos responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (562) 802-4000 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

September 22, 2021

I inquired about a used car, just wanted to know if it was still available. Asked to be contacted by email; now I get two or three emails from this place every day. DUDES. EVER HEARD OF SPAM? When someone More

by NotABuyer
Recommend Dealer
No
Employees Worked With
Mendez, Jose Contreras
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Sep 26, 2021 -

AutoNation Toyota Cerritos responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Cerritos. If you'd like, please contact our General Manager at (562) 802-4000. We'd appreciate the chance to make your experience a positive one. We hope to hear from you.

September 21, 2021

I worked with Josh Lopez, and let me tell you, this guy is awesome! Nice, genuine guy, no hassle type of guy, and he gets the job done. I met him in March 2021, and by September I drove off in my dream T More

by Mark H.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue “Josh” Lopez
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Sep 26, 2021 -

AutoNation Toyota Cerritos responded

Hi Mark, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 21, 2021

They did an excellent job on my car's maintenance service and changing the oil. Highly recommend! More

by John
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro
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Sep 21, 2021 -

John responded

Excellent job

September 20, 2021

Took my car in to get repaired I am satisfied with it, would have been nice if they have filled up my tank, for what I paid to get it fixed. More

by Maria Rodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jairo Gonzalez
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Sep 26, 2021 -

AutoNation Toyota Cerritos responded

Hi Maria, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 17, 2021

Awesome service from Salman the sales rep at auto nation and mark in finance. Thanks for the great customer service! More

by Bert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salman sales and Mark in finance
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Sep 24, 2021 -

AutoNation Toyota Cerritos responded

Hi Bert, thanks for your praise and kind comments about our team. We always strive to provide personable and excellent customer service. Thank you again for the review! We hope to see you soon!

September 17, 2021

Very helpful staff. No haggle price is excellent feature; and main reason I chose this dealer. More

by OutOfTheBlue
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martinez, Nicholas Sophiea, Kristen
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Sep 24, 2021 -

AutoNation Toyota Cerritos responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 16, 2021

Pedro was very helpful, and professional. He wanted to make sure to address all my concerns. More

by crsnchz10carlos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro
Report | Print
Sep 17, 2021 -

AutoNation Toyota Cerritos responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Cerritos! If you have any further questions, please give us a call. We're always happy to help!

September 15, 2021

I wish to commend service advisor Anthony Nevarez. He listened attentively to the service I felt I needed and offered his professional advise without pressure. The cost was given and length of wait advi More

by mlvansooy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Nevarez
Report | Print
Sep 17, 2021 -

AutoNation Toyota Cerritos responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Cerritos! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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