AutoNation Toyota Cerritos

Bianca my service rep is the best from Toyota of cerritos very knowledgeable and friendly very knowledgeable and friendly More

Everyone involved who helped me with the purchase was extremely friendly, helpful, and professional. There was no annoying pressure from anyone. I will definitely share my experience with my friends an extremely friendly, helpful, and professional. There was no annoying pressure from anyone. I will definitely share my experience with my friends and family. More

Such a great experience at auto nation Cerritos! Ángel Flores was so helpful, he listened to our concerns and what we needed and made our car shopping experience a great one. The process was quick a Ángel Flores was so helpful, he listened to our concerns and what we needed and made our car shopping experience a great one. The process was quick and easy. Thank you Angel and the team at AutoNation Cerritos! We love our car! More

Steven did a great job helping me pick out my car. He was very professional, nice, and easy to work with. I would recommend him to anyone that I know :) He was very professional, nice, and easy to work with. I would recommend him to anyone that I know :) More

Experienced and knowledgeable staff very friendly and helpful especially Mr. Ziad Rifai so kind and friendly the finance representative Claudia, was also nice just an all around pleasant buying experien helpful especially Mr. Ziad Rifai so kind and friendly the finance representative Claudia, was also nice just an all around pleasant buying experience keep up the good work Toyota of Cerritos! More

Absolutely horrible customer service. I was lied to on the phone by a salesman who just wanted a sale and tried to put me off buying until the next day he worked. I drove to the dealer an I was lied to on the phone by a salesman who just wanted a sale and tried to put me off buying until the next day he worked. I drove to the dealer anyway to find out the car was available, was out on a test drive when they sold the car to someone else out from underneath me. I had my financing in line and was ready to purchase when they said someone is buying it already. Can’t begin to express how horrible of a feeling that was. No sympathy at all from anyone, just a boo hoo cry me a river feeling as we left empty handed after driving for 30 min to buy the car. More

Great customer service. The people who work there were really nice. However, because it takes so long to go through the process of buying a car, you guys really should have The people who work there were really nice. However, because it takes so long to go through the process of buying a car, you guys really should have complimentary snacks and drinks for your customers. Isn't it enough that we are purchasing a car from your dealership, but we also have to come out of our pocket for some snacks. I think that's really cheap on your part. More

Jose helped us buy our car and was super helpful and patient throughout the whole process. He even stayed afterhours when it was closing time. I recommend him when trying to buy any car! patient throughout the whole process. He even stayed afterhours when it was closing time. I recommend him when trying to buy any car! More

Great service! They were honest about being behind. They told me that it would be an hour and a half. They were honest about being behind. They told me that it would be an hour and a half. More

Claudia from service was great! She answered my questions. I felt comfortable asking anything to her. She answered my questions. I felt comfortable asking anything to her. More