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AutoNation Toyota Cerritos

Cerritos, CA

4.6
2,132 Reviews
For Cerritos residents, there is no better place for Toyota cars and SUVs than AutoNation Toyota Cerritos. Our expansive showroom is located just across from Los Cerritos Center at the Cerritos Auto Square. Featuring one of the largest inventories of new and used Toyota models in town, we are sure to have the perfect vehicle for you! Visit our showroom in-person or online and schedule a test drive today.
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18700 Studebaker Road

Cerritos, CA

90703

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Showing 2,132 reviews

April 03, 2023

Service rep. Michelle Hernandez was great. Went well above and beyond to assist us to get our vehicle back even though it was after hours. Thanks More

by mlee99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Hernandez
Apr 06, 2023 -

AutoNation Toyota Cerritos responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Cerritos! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 02, 2023

I had a good experience with the service and Daniel was very helpful thank you for your help More

by Brenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Apr 04, 2023 -

AutoNation Toyota Cerritos responded

Hi Brenda, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 01, 2023

I've been doing internet shopping for a couple weeks trying to get my hands on the heavy metal Crown Limited with the tech package and each dealership either had these models overpriced from the MSRP or More

by mforcen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brayan Vargas
Apr 04, 2023 -

AutoNation Toyota Cerritos responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 01, 2023

Son muy amables y profesionales los recomiendo a todas las personas y me trataron como en familia More

by Leticia Dumer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rene prado
Apr 04, 2023 -

AutoNation Toyota Cerritos responded

Hola Leticia, nuestro personal está dedicado a brindar a todos nuestros huéspedes un excelente servicio al cliente y un trabajo de calidad en el que puede confiar. ¡Muchas gracias por ser uno de nuestros valiosos huéspedes y esperamos su próxima visita!

March 31, 2023

Usually I bring my truck for service and my visits have been every 4 or 5 months, always have to spend 2 or 3 hours there. This time as i was leaving the service area, i realized their crew damaged the p More

by Vicgrijalva
Recommend Dealer
No
Employees Worked With
Paul
Apr 04, 2023 -

AutoNation Toyota Cerritos responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Cerritos. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (562) 802-4000 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

March 31, 2023

Amazing service as always. Bianca provided excellent customer service. She was very friendly and professional More

by lisa M r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bianca
Apr 04, 2023 -

AutoNation Toyota Cerritos responded

Hi Lisa, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

March 30, 2023

The employee where so nice and helpful and so kind i would recommend them to my family and friends cause they help me and satisfied me with the vehicle I purchased More

by Chantelle23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tristen
Apr 04, 2023 -

AutoNation Toyota Cerritos responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 30, 2023

We arrived at dealer Autonation Toyota in Cerritos at around 8:30pm because of a vehicle that was seen online. When I arrived your sales person Ali helped me and was great that day. He showed me the truc More

by alexsaby123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ali
Apr 04, 2023 -

AutoNation Toyota Cerritos responded

Hello Alex, thank you for leaving this detailed feedback about your experience with our dealership. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (562) 802-4000 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

March 30, 2023

Most of the staff were very friendly. Calvin, the associate was very professional and helpful. More

by wmlister
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin Kalonda, provided all information all information needed. Very nice person. Mehradad Amini very abrasive. Mehradad Amini
Apr 04, 2023 -

AutoNation Toyota Cerritos responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 29, 2023

Always takes care of my needs on time and ensures my cars well being. Very helpful. More

by Nick
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jairo Gonzalez
Mar 29, 2023 -

Nick responded

yes, this was my review. great work from Jairo and the team

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