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AutoNation Toyota Cerritos

Cerritos, CA

4.6
2,171 Reviews
For Cerritos residents, there is no better place for Toyota cars and SUVs than AutoNation Toyota Cerritos. Our expansive showroom is located just across from Los Cerritos Center at the Cerritos Auto Square. Featuring one of the largest inventories of new and used Toyota models in town, we are sure to have the perfect vehicle for you! Visit our showroom in-person or online and schedule a test drive today.
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18700 Studebaker Road

Cerritos, CA

90703

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Showing 2,171 reviews

January 20, 2023

Before giving the estimation for any service related stuff, Toyota should diagnose it. There should not be a very high fee for diagnosis. Charges are also very high. People working are good enough. More

by Nilesh Trivedi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont remember
Jan 24, 2023 -

AutoNation Toyota Cerritos responded

Hello, We appreciate you taking the time to leave us a response. If you need more help, our team is available to talk -- safe travels!

January 20, 2023

I have been using the service department for several years, and I have always observed that the cashiers look sad and like they don't enjoy their jobs. I'm beginning to wonder about the management of th More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bianca (service advisor)
Jan 24, 2023 -

AutoNation Toyota Cerritos responded

Hi Susan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

January 20, 2023

Carlos Lopez is the best. I NEVER have a worry when I leave my truck with him for service work More

by kaner5550
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Lopez
Jan 24, 2023 -

AutoNation Toyota Cerritos responded

Hello, Thanks for your praise and kind comments about our team. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 20, 2023

Danny and Carla and Jordan made everything work well with the truck's delivery. Everything looked seamless and professional. Thank you. Kerry Gould and Alfredo Murguia More

by kerryalfredo
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Danny, Carla
Jan 24, 2023 -

AutoNation Toyota Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 18, 2023

Adam Ramirez was on his game updating us with inventory on the rav4 prime. Fast transaction. More

by Stankylanky
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Ramirez
Jan 20, 2023 -

AutoNation Toyota Cerritos responded

Hi, thank you for your kind review; we are happy to pass along your comments to Adam here at AutoNation Toyota Cerritos! Drive safe, and we'll see you on the road.

January 18, 2023

They were very helpful to all my needs everyone mande me fill very comfortable and welcome More

by monareyna.21295
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray the salesman juan the sales manager and Alex from finance department I believe
Jan 20, 2023 -

AutoNation Toyota Cerritos responded

Hi, your satisfaction is our top priority. If you ever need help, just give us a call. Happy motoring!

January 17, 2023

Great on time, Professional, Knowledgeable, Understanding, Comprehensible, human and Precise Service..Recommend them not only to friends, but to my worst enemies. More

by Samirtoska69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Jan 20, 2023 -

AutoNation Toyota Cerritos responded

Hello, it means so much to us that you chose our dealership! We appreciate your recommendation of AutoNation Toyota Cerritos and we hope to be of service again in the future.

January 16, 2023

There are two issues (both have to do with pricing) that have not been resolved from the 1/5/2023 service. 1) Was quoted $49.98 over the phone to install the driver's side sun visor and was then charged $83 More

by Fernando D
Recommend Dealer
No
Employees Worked With
Miguel Moran
Jan 20, 2023 -

AutoNation Toyota Cerritos responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (562) 802-4000 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon. Take care!

January 14, 2023

I want Toyota do be honest to customer when they bring the car to mechanic. Thank you. More

by Pho Iv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Jan 20, 2023 -

AutoNation Toyota Cerritos responded

Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 14, 2023

I have bought all my cars there and the service is always convenient, courteous and great More

by LG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney
Jan 20, 2023 -

AutoNation Toyota Cerritos responded

Thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation Toyota Cerritos and we hope to be of service again in the future.

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