AutoNation Toyota Irvine

I made the mistake of making an appointment on a Monday. I waited two hours and twenty minutes. It used to take no more than one and a half hours. If I had known it would take that long I would have gone ho I waited two hours and twenty minutes. It used to take no more than one and a half hours. If I had known it would take that long I would have gone home. I was not updated that whole time, very frustrating. More

Very good for service and the salesman very friendly and helpful we have pleasure in there helpful we have pleasure in there More

My agent in this purchase, Shawn Keonn, the finance agent, their supervisor, all and all everybody was professional and courteous and our purchase was an easy, smooth and we got a great deal for a car agent, their supervisor, all and all everybody was professional and courteous and our purchase was an easy, smooth and we got a great deal for a car that we wanted. Thank you More

Great customer service, clearly experienced caring team. After going to other nearby Toyota dealer for service (neighboring town starts with a T), I am very relieved I found a dealer who does not work base After going to other nearby Toyota dealer for service (neighboring town starts with a T), I am very relieved I found a dealer who does not work based on lies... The shuttle driver that day was wonderful! More

Our toyota sales associate Mohamed Abdelwahab sold us a Rav4 XLE premium and he was very friendly accommodating and very professional, we are very happy with our Rav4 a truly outstanding SUV! Rav4 XLE premium and he was very friendly accommodating and very professional, we are very happy with our Rav4 a truly outstanding SUV! More

Although i had appointment, i spent 2:19 hrs waiting for oil change service and the service wad not great. oil change service and the service wad not great. More

Arrived March 8 for recall inspection and scheduled service. Service person Joe provided excellent and timely service for the inspection and lube oil and filter change. Toyota of Irvine professional an service. Service person Joe provided excellent and timely service for the inspection and lube oil and filter change. Toyota of Irvine professional and high quality service. Always consistent on every service. Thank you Joe. More

I made an appointment for routine maintenance. They seem to have made some changes to their procedures since my last visit: this time, people were waiting outside to check whether I had an appoint They seem to have made some changes to their procedures since my last visit: this time, people were waiting outside to check whether I had an appointment. I suspect that they were now attempting to streamline service for customers with appointments. After checking in for my appointment, I had to wait only a few minutes before I was helped. The salesperson, Tony, was pleasant and friendly. I had to wait for several hours for the work to be finished, but Tony told me the wait time in advance and visited me in the lobby to update me on the progress. More

I had a advisor just jumped in my truck to drive it in the car port, he did not even check to see if it was not operated. He could have damaged it even more. Never trust the advisor when he says it will b the car port, he did not even check to see if it was not operated. He could have damaged it even more. Never trust the advisor when he says it will be done at a certain time. No fault of the advisor that is assigned to you, but communication is a lost caused there. More

Braulio was clear efficient had car ready when promised. Suggested future work needed. Polite and friendly. Suggested future work needed. Polite and friendly. More