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AutoNation Toyota Irvine

Irvine, CA

Overview
Reviews
Vehicles
4.7
2,134 Reviews
For Orange County residents, there is no better place for Toyota cars, trucks, and SUVs than AutoNation Toyota Irvine. Our state-of-the-art facility features one of the largest inventories of new and used Toyota vehicles in Orange County, stocking a wide selection of the latest models. Our dealership also features an extensive inventory of other used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest Toyota models, or getting behind the wheel of a Toyota for the first time, we look forward to your visit!
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9101 Research Drive

Irvine, CA

92618

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Showing 2,134 reviews

March 29, 2022

The salesman was very knowledgeable and very pleasant. He was very patient showing us how the basic features of the car work. More

by Jas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack Herz, salesman
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Apr 02, 2022 -

AutoNation Toyota Irvine responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 28, 2022

I was told 2 hours or less to wait for my car, after 3 hours I tried to find someone to ask what was happening, no manager available, my service person Joel was not on premises, finally a manager came and More

by sushcookie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel
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Apr 02, 2022 -

AutoNation Toyota Irvine responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Irvine. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 28, 2022

The service is the best. It is a little far from my home but it is worth the drive. More

by stevema19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Wu
Report | Print
Apr 02, 2022 -

AutoNation Toyota Irvine responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 27, 2022

I was help by very friendly salesman and finance person, but at this point I feel that I was played with false promises. I have been waiting for two weeks for them to take action and have my issues resolve More

by Anoguezg
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shawn Movahed
Report | Print
Mar 30, 2022 -

AutoNation Toyota Irvine responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (949) 287-8766 -- we hope to hear from you soon.

Apr 14, 2022 -

Anoguezg responded

Two more weeks have passed, still in the dark about my situation. No show of professionalism and courtesy at all. I have not been contacted. Unbelievable behavior, they just wanted to sell. Alberto

March 26, 2022

I went there for a oil change, the guy who’s attending me seemed not in a good mood, not friendly at all, looks like he hates working there or he hates dealing with a client. He’s name is Manny. More

by Rex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manny Moreno
Report | Print
Mar 30, 2022 -

AutoNation Toyota Irvine responded

Hi Rex, we are deeply disappointed by your experience at AutoNation Toyota Irvine. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (949) 287-8766. We hope to hear from you.

March 25, 2022

Service advisor, Gilbert was great! Friendly & courteous. A really nice guy to work with. Also, their pick up & drop off service is the best. More

by kjkim4all
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert Preciado
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Mar 29, 2022 -

AutoNation Toyota Irvine responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Irvine. We are always more than happy to assist you if anything else comes up. Take care!

March 25, 2022

Always appreciate Joe and his professional and kind help in the Service department. He gets me in and out of there as quickly as possible. More

by ruthmbutler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Shulte
Report | Print
Mar 29, 2022 -

AutoNation Toyota Irvine responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Irvine. We are always more than happy to assist you if anything else comes up. Take care!

March 25, 2022

I am happy with the service department at automation. They are very professional and organized. More

by yekorchid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Shulte
Report | Print
Mar 25, 2022 -

yekorchid responded

I am happy with the service department at automation. They are very professional and organized.

March 25, 2022

AutoNation Toyota is the best! Manny Moreno & Arturo the mechanic provide me with top-notch service every time. I will highly recommend to all my friends! More

by skybred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Moreno
Report | Print
Mar 29, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you so much for your positive comments about AutoNation Toyota Irvine! Thanks for the recommendation, and have an amazing day!

March 25, 2022

The Service Department has always been efficient with service and the staff has been very courteous. I prefer to take my vehicle for service at the AutoNation Irvine. More

by rkoka345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri Cole, Todd Devine
Report | Print
Mar 29, 2022 -

AutoNation Toyota Irvine responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

Mar 29, 2022 -

AutoNation Toyota Irvine responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

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