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AutoNation Toyota Irvine

Irvine, CA

Overview
Reviews
Vehicles
4.7
2,134 Reviews
For Orange County residents, there is no better place for Toyota cars, trucks, and SUVs than AutoNation Toyota Irvine. Our state-of-the-art facility features one of the largest inventories of new and used Toyota vehicles in Orange County, stocking a wide selection of the latest models. Our dealership also features an extensive inventory of other used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest Toyota models, or getting behind the wheel of a Toyota for the first time, we look forward to your visit!
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9101 Research Drive

Irvine, CA

92618

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Showing 2,134 reviews

March 09, 2022

Gilbert is sincere and provide the complete information to you. His overall arrangement for my car service is definitely excellent. More

by hsiehsamuel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert Preciado
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Mar 11, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for your kind review; we are happy to pass along your comments to Gilbert here at AutoNation Toyota Irvine! If you need more help, our team is available to talk -- safe travels!

March 09, 2022

Their service department is usually very clean. They keep timely appointments as scheduled. The staff has always been helpful and honest More

by OCswimmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel
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Mar 11, 2022 -

AutoNation Toyota Irvine responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota Irvine. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

March 09, 2022

Excellent experience in service department. Friendly. Kept me updated via texts. Easy to schedule appointment and pick up car. More

by averyspa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel A.
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Mar 11, 2022 -

AutoNation Toyota Irvine responded

Hi, we are pleased to hear you had such a positive experience with us, Please don't hesitate to reach out if there's anything additional we can do for you.

March 08, 2022

Advisor mr Ramirez was fast in taking in my car for service and waiting room was comfortable in waiting a friendly place More

by Lusciag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braulio Ramierz
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Mar 10, 2022 -

AutoNation Toyota Irvine responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 08, 2022

Marc was a horrible employee. Told me it’s was going to be an 1:45 minutes.. my oil change was 3 hours… than he try to charge me for my service, when my war is under the manufactu More

by Aprilgreina12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark he did not give me he’s last name
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Mar 10, 2022 -

AutoNation Toyota Irvine responded

Hello, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (949) 287-8766 to discuss what we can do to help. Take care!

March 07, 2022

always great service . easy to get an appointment and friendly people at the service desk. More

by mfwalter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Naby
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Mar 10, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 07, 2022

Service is always 100 percent. Mark Anderson is great we appreciate his help. Professional and quite knowledgeable. Front desk gal is very helpful too. Your shuttle service and dr More

by Thisishiker291
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Anderson
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Mar 10, 2022 -

AutoNation Toyota Irvine responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

March 07, 2022

Joe was a great service advisor that didn’t take advantage of the services needed. More

by Valeria Bueno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe in service
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Mar 10, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

March 07, 2022

This dealer labor costs are to much for services that they performed…service for just looking at a part $ 200…no work performed…$100 to change spark plugs…over $1000 for labor costs on maintenance More

by walterlazar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Anderson
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Mar 10, 2022 -

AutoNation Toyota Irvine responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Irvine. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (949) 287-8766 -- we hope to hear from you soon.

Mar 11, 2022 -

walterlazar responded

I have found my extended warranty information from Auto Nation for our 2015 Pruis… contract # VEPW30006296, Expiration Date 02/19/2026, Coverage Premier…I am asking that this contract be applied to the 03/04/2022 service payment and service your company provided so I can recover money that I paid on this service to return to my credit card account.

March 07, 2022

Both sales and service department have very friendly service and really go the extra mile to ensure you are completely satisfied with their service. This dealership is the only one I will service my veh More

by preciado.dante84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Vuong, Karen Bambauer, Jonathan Yiao, Rob Washner, Matt Tupa, Larry Tulio
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Mar 10, 2022 -

AutoNation Toyota Irvine responded

Hi, we are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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