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AutoNation Toyota Irvine

Irvine, CA

4.7
2,112 Reviews
For Orange County residents, there is no better place for Toyota cars, trucks, and SUVs than AutoNation Toyota Irvine. Our state-of-the-art facility features one of the largest inventories of new and used Toyota vehicles in Orange County, stocking a wide selection of the latest models. Our dealership also features an extensive inventory of other used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest Toyota models, or getting behind the wheel of a Toyota for the first time, we look forward to your visit!
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9101 Research Drive

Irvine, CA

92618

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Showing 2,112 reviews

February 01, 2022

The checkin was efficient. My car was ready when he said it would be. I use to take my car to Miller Toyota in Anaheim but was not thrilled so I started taking it to Auto nation irvine. Professional, cour More

by Joyfuldebbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braulino Ramos
Feb 05, 2022 -

AutoNation Toyota Irvine responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 31, 2022

The service agent, Joe Schulte, was very helpful in advising what my car needed. My overall service experience was very positive. More

by trishlane30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Schulte
Feb 04, 2022 -

AutoNation Toyota Irvine responded

Hi, we are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

January 31, 2022

The service department was great; Gibert kept me informed with regards to my vehicle, I'm happy. More

by Vera Le Blanc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert
Feb 04, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

January 31, 2022

The staff polite and professional even I don’t have appointments they still welcoming me and doing a good job plus give a nice car washed I am very pleased with and satisfied Well done !! More

by Diema
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forget the name but I am familiar with same name they are doing a good job too
Feb 04, 2022 -

AutoNation Toyota Irvine responded

Hi Diema, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

January 31, 2022

The staffs are so professional. I take my car on time and everything is perfect. More

by Arash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Feb 04, 2022 -

AutoNation Toyota Irvine responded

Hi Arash, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

January 31, 2022

Had an appointment but waited 20 minutes to talk to someone. Service was a little slow as I had a 5k interval done. Maybe we are also impacted by the labor shortage from the pandemic. More

by Textmess.agejosh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony
Feb 04, 2022 -

AutoNation Toyota Irvine responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (949) 287-8766 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

January 31, 2022

They have a great facility but unfortunately , their appointment system is a disappointment. Both times I made an appointment, I get there on time but I didn’t get checked in til almost 45 minutes afte More

by jbbonoan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot name
Feb 04, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call our General Manager at (949) 287-8766 if you ever . Be safe on the road!

January 31, 2022

On my 30K service, tires were not rotated, brakes were not inspected. Service advisor did not catch the brakes or tire rotation. More

by ejj256
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Karen Bambauer
Feb 04, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (949) 287-8766. We hope to hear from you.

January 30, 2022

I am always impressed with cleanliness and organization of the service area. My service advisor this time was Tony N. and he was great – courteous, informative and timely. My service was executed faste More

by RonO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Nguyen
Feb 01, 2022 -

AutoNation Toyota Irvine responded

Hi Rono, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 29, 2022

We had to deal with catalytic converter being stolen from Prius. Fortunately Thomas Kolb was really helpful interacting with insurance and managing the work that need to get done. Autonation got the parts ve More

by Jim S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Kolb
Feb 01, 2022 -

AutoNation Toyota Irvine responded

Hi Jim, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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