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AutoNation Toyota Las Vegas

Las Vegas, NV

4.7
2,587 Reviews
As one of the largest Toyota dealerships in Nevada, AutoNation Toyota Las Vegas is the best source for all new and used Toyota models. Located just south of 159 on W Sahara Ave, our showroom is only a few blocks west of the strip. With an expansive inventory of both new and used Toyota vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in Las Vegas to learn more.
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6300 West Sahara Avenue

Las Vegas, NV

89146

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Showing 2,587 reviews

July 18, 2022

Nice central location with a nice staff. Ask for Cristhian Sanchez if given the opportunity! More

by C.Arevalo89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cristhian Sanchez
Jul 21, 2022 -

AutoNation Toyota Las Vegas responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 17, 2022

Cristian helped me and was very efficient and explained everything I needed it was very kind More

by Cid2506
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cristian Sanchez
Jul 19, 2022 -

AutoNation Toyota Las Vegas responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Las Vegas. Please don't hesitate to reach out to us if there's anything more we can do!

July 16, 2022

I have had a good experience in purchase of my RAV-4. Vehicle has been a great vehicle to drive. It's been a learning experience with the technology of the car. Wonderful time driving and enjoy the sa More

by weyen89041
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Macaraig
Jul 18, 2022 -

AutoNation Toyota Las Vegas responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 16, 2022

Amazing service my last appointment. Staff in service department was very friendly, helpful and patient. Michael Bigness always goes above and beyond. No loose ends and the customer leav More

by leihulu808
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Bigness(service manager); Brian(service porter)
Jul 18, 2022 -

AutoNation Toyota Las Vegas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 16, 2022

Excellent service. And Very good customer service . Christian Sanchez was very nice and very helpful. More

by Noe esqueda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian sanchez
Jul 19, 2022 -

AutoNation Toyota Las Vegas responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 15, 2022

I’m a disabled veteran and upon entering the dealership’s service area I approached the desk of one Tim P and was greeted with a snarkily delivered “Yeah?” I was of course taken aback by such an abrasive rec More

by gweggumz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Phillis
Jul 19, 2022 -

AutoNation Toyota Las Vegas responded

Hi, we care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (702) 605-5801 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

Jul 19, 2022 -

gweggumz responded

I called last week and a young lady informed me that the general manager was on vacation. I called again today and explained to a salesman named “Nick” that I wished to speak to the GM. Nick rudely hung up on me. I then left a message on GM’s answering machine and have not heard back. I don’t know if anyone at this dealership understands the concept of how a business operates (maybe they missed that class.) In order to keep a customer, patrons are to be regarded as the main source of revenue that keeps their doors open. If they are driven away by unruly staff members and BLATANT disregard this takes money from the pockets of the sales department, service drive, finance department, technicians, and the organization as a whole. Oh well, plenty of other car lots in the sea.

Jul 20, 2022 -

gweggumz responded

Tried to call the GM again this morning and was told he was busy. Got transferred to an answering service that hung up on me. Tried to call back a few more times and call wouldn’t go through. They really must HATE disabled veterans!

Jul 21, 2022 -

gweggumz responded

Called again to speak to the GM as instructed and they hung up on me again. If you are a DISABLED UNITED STATES MILITARY VETERAN this is the kind of treatment you may expect. Shameful. Just down right shameful

Jul 26, 2022 -

gweggumz responded

Have called several times and left messages with the GM several times as instructed in order to “restore my good faith” as instructed and haven’t heard a word.

July 15, 2022

No response from the complaint enev sent me the confirmation number.over 3 weeks, I called many times but no reply. More

by mingyip8135
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ivan
Jul 18, 2022 -

AutoNation Toyota Las Vegas responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

Jul 18, 2022 -

mingyip8135 responded

Pls call me back at 702-355-4127 as soon as possible. I still waiting your management team call back.

July 15, 2022

Always great service. Michael is very professional, respectful and organized. I haven’t had one bad experience so far and that’s absolutely refreshing. More

by andreamacek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
Jul 19, 2022 -

AutoNation Toyota Las Vegas responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 15, 2022

As a walk-in customer, I expected to be set aside somewhat, but I was assisted in a very prompt and professional manner. Thanks Joey! More

by Walter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Martinez
Jul 19, 2022 -

AutoNation Toyota Las Vegas responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 14, 2022

Came in a walk in helped me right away,very good service ,Kevin is a professional guy. More

by rvf323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KEVIN
Jul 17, 2022 -

AutoNation Toyota Las Vegas responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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