AutoNation Toyota Las Vegas

Great service, just came in to ask a few questions and everything was answered promptly! everything was answered promptly! More

Great friendly service. Advisor was very courteous and extremely helpful. Always a pleasure getting service needs meet. Advisor was very courteous and extremely helpful. Always a pleasure getting service needs meet. More

This dealer ship knows all the people very well. You can tell how successful this dealer ship is . It’s run by the right people. You can tell how successful this dealer ship is . It’s run by the right people. More

Michael is always helpful and top of his job. So happy with the service and will definitely come back like always. So happy with the service and will definitely come back like always. More

I'm pleased with the service. Harrison and the rest of the team is amazing. The service is impeccable. Continue the amazing work that's provided to this community to the city to t Harrison and the rest of the team is amazing. The service is impeccable. Continue the amazing work that's provided to this community to the city to the state.And the nation across the world , god bless! More

This was my 3rd visit to AutoNation Toyota Las Vegas in the past year. The past 2 services went very well, however on this visit I was charged an extra $150 for a seat belt buckle inspection that only rece the past year. The past 2 services went very well, however on this visit I was charged an extra $150 for a seat belt buckle inspection that only received silicone spray for a repair. This was frustrating to me because when I initially spoke with the Service Advisor, I requested and expected the service as part of the normal courtesy inspection. The main reason for my visit was for an annual transmission fluid drain and fill as well as an opportunity to speak with my preferred technician to discuss an engine issue we have been monitoring. The technician did a great job answering my questions, providing really helpful feedback and servicing the transmission. I even showed him the seat belt buckle during our walk around where at that time it was working well, so he said he would just apply some silicone spray. Additionally, I requested assistance to reset the suspension yaw sensor via the technician's OBD2 Computer. Again, I was under the impression this request would be a courtesy since the transmission service cost $226.59. When I drove my vehicle home, I scanned the system again and it showed a need to still reset the suspension yaw sensor. This resulted in me having to make another 45-minute roundtrip to the dealership to have the sensor reprogrammed. Because of the $150 charge for silicone spray, having to complete another 45-minute roundtrip to the dealership and a $40.56 "Misc. Charge" which wasn't explained, I am giving 3/5 stars for this service visit. More

My hat is off to the one member of the service liaison who's been there since I bought the Tundra: Michael Bigness. Very efficient, attentive and professional. I also credit the team who changed my oil who's been there since I bought the Tundra: Michael Bigness. Very efficient, attentive and professional. I also credit the team who changed my oil as scheduled. They kept me no longer than 45 minutes and that's a record among my six other yearly visits. More

Fast and friendly services. Service representative came to meet me in the waiting area instead of me walking to their desk. Clean waiting area. Service representative came to meet me in the waiting area instead of me walking to their desk. Clean waiting area. More

All the employees were very helpful and treat the customer with respect and in very professional manner I will recommend to friends and family members to visit AutoNation Toyota, also I would like t customer with respect and in very professional manner I will recommend to friends and family members to visit AutoNation Toyota, also I would like to add that , Mr. Harrison Lao , was very helpful , he explained to me what need to done for 19 RAV4 of services in short period of time and have plan to have good preventative maintenance More

Excelente servicio un trato de primera muy complacido con Paul quien fue que me atendio muy agradable y servicial Paul quien fue que me atendio muy agradable y servicial More