
AutoNation Toyota Las Vegas
Las Vegas, NV
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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My vehicle was dropped for service on Wednesday, August 11th. I received an update on Friday, August 13th. I was told my vehicle’s battery (which I had just installed on August 7th) was bad/potentially had 11th. I received an update on Friday, August 13th. I was told my vehicle’s battery (which I had just installed on August 7th) was bad/potentially had a bad cell OR it could have shorted. The service department put in a new battery and stated they ran a ‘health check’ on the vehicle and found nothing wrong, just that the battery was bad. I picked up my vehicle on Friday, August 13th. As I was turning left on a busy highway, my vehicle died in the middle of the road with cars coming down nearly t-boning me at 60mph+. Due to Toyota’s lack of service, I almost died. In no way is this an exaggeration. I am a small person. I had to push my car out of the way on BLUE DIAMOND RD in the middle of a Las Vegas Summer! So much for the ‘health check’ on my vehicle. I feel like the battery replacement was an intentional bandage. A crappy, temporary fix that would only force me back to your service center for more costly repairs. If there was a suspected ‘short’ why didn’t the mechanic/tech find it? How do you explain sending me home in an unsafe vehicle? Unbelievable negligence! I took my vehicle to Toyota because I trusted that it would be properly diagnosed and FIXED. I called twice to speak to someone after this incident and never received a call back. Zero concern. This isn’t some shallow Yelp review complaining about a food order getting messed up. Toyota failed. I am angry and disappointed. You hear stories about mechanics and dealerships with their shady behavior. I will never take my vehicle to this Toyota service center again. More
My service experience was great. I was about 10 minutes My service experience was great. I was about 10 minutes late. But no problem Mike G. took good care of me. In an out very professional. My service experience was great. I was about 10 minutes late. But no problem Mike G. took good care of me. In an out very professional. More
Brittany Cobb was amazing, kind , courteous, amazing, friendly, make sure her customers are comfortable. Great assets to the service department. Will be glad working with her again next year. friendly, make sure her customers are comfortable. Great assets to the service department. Will be glad working with her again next year. More
Whenever I have my car serviced at AutoNation, I always go home feeling everything was done right. I highly recommend AutoNation. Michael Bigness is easy to talk to and explains well the service on my car. go home feeling everything was done right. I highly recommend AutoNation. Michael Bigness is easy to talk to and explains well the service on my car. He does an excellent job. More
Service by Eric was totally fine. Fast, efficient service. I left the area and was called before I expected that service was accomplished. Car drives like new! service. I left the area and was called before I expected that service was accomplished. Car drives like new! More
Good folks.Always a good experience.Fit my maintenance Good folks. Always a good experience. Fit my maintenance in on a busy weekend because I had told them I needed to travel. Would recommend them. Good folks. Always a good experience. Fit my maintenance in on a busy weekend because I had told them I needed to travel. Would recommend them. More